At a Glance
- Tasks: Lead a dynamic admin team to enhance workplace health services and improve customer experience.
- Company: Join a respected provider of Occupational Health services with a focus on wellbeing.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Make a real impact in workplace health while developing your leadership skills.
- Qualifications: 3+ years in admin supervision, strong leadership, and excellent communication skills.
The predicted salary is between 46000 - 48000 £ per year.
Vibe Recruit is proud to be partnering with a leading provider of Occupational Health services to recruit an experienced Administration Supervisor. This is an exciting opportunity for a motivated people leader to join a growing organisation at the forefront of workplace health and wellbeing. If you're passionate about developing teams, improving processes, and delivering exceptional customer service, this could be the perfect next step in your career.
The Opportunity
As Administration Supervisor, you'll lead a busy Customer Services Administration team, ensuring the smooth delivery of Occupational Health services including medicals, health surveillance programmes, wellbeing initiatives, and vaccinations. You’ll play a pivotal role in maintaining operational performance, supporting service delivery, and driving continuous improvement across the department.
Key Responsibilities
- Lead, motivate and develop a team of administrators, fostering a high-performance culture
- Monitor operational KPIs and service levels, identifying opportunities for improvement
- Ensure the accurate and timely processing of customer information, results, and communications
- Coordinate team resources and staffing to maintain service continuity during peak periods and absences
- Deliver training, coaching, and ongoing development to team members
- Maintain training records, competency matrices, and Standard Operating Procedures (SOPs)
- Collaborate with internal stakeholders and third-party suppliers to support seamless service delivery
- Analyse performance data and provide recommendations to improve efficiency and customer outcomes
- Support quality assurance activities, audits, investigations, and change control processes
- Champion a 'right first time' approach to customer service and administration
About You
We're looking for a proactive and organised leader who thrives in a fast-paced environment and enjoys supporting both people and process improvement.
Essential Skills & Experience
- Previous experience supervising or managing an administrative team (3+ years)
- Strong leadership, coaching, and people development skills
- Excellent organisational and communication abilities
- Advanced Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook
- Ability to manage competing priorities while maintaining accuracy and attention to detail
- Educated to A-Level standard or equivalent
Desirable
- Experience within Occupational Health, healthcare, clinical, scientific, or medical environments
- Knowledge of Salesforce, Power BI, or similar systems
- Experience working within quality-focused or regulated environments
What's in It for You?
- Opportunity to join a respected and growing healthcare organisation
- Collaborative and supportive working environment
- Career development and progression opportunities
- The chance to make a meaningful contribution to workplace health and wellbeing
- Competitive salary and benefits package
Apply Today
If you’re an experienced Administration Team Leader, Customer Services Supervisor, or Operations Administrator looking for your next challenge, we’d love to hear from you. To apply, submit your CV today or contact Gemma for more information 01869 321 322.
Administration Supervisor in Abingdon employer: Vibe Recruit
Join a leading provider of Occupational Health services in Abingdon, where you will thrive in a collaborative and supportive work environment dedicated to workplace health and wellbeing. As an Administration Supervisor, you will have the opportunity to develop your leadership skills while contributing to meaningful improvements in service delivery, all within a respected and growing organisation that values career progression and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Supervisor in Abingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Administration Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to workplace health and wellbeing, and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you’ve motivated teams, improved processes, or handled challenges in previous roles. This will show that you’re not just a good fit on paper but also in practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a leading provider of Occupational Health services.
We think you need these skills to ace Administration Supervisor in Abingdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and organisational abilities, as well as any relevant experience in administration or customer service.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Administration Supervisor role. Share specific examples of how you've led teams and improved processes in previous roles to show us what you can bring to the table.
Showcase Your Skills:Don’t forget to mention your advanced Microsoft Office skills and any experience with systems like Salesforce or Power BI. These are key to the role, so make them stand out in your application!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Vibe Recruit
✨Know Your Stuff
Make sure you understand the key responsibilities of the Administration Supervisor role. Familiarise yourself with occupational health services and think about how your previous experience aligns with the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, improved processes, or handled challenges. This will demonstrate your capability to foster a high-performance culture, which is crucial for this role.
✨Be Data Savvy
Since the role involves monitoring operational KPIs and analysing performance data, brush up on your analytical skills. Be ready to discuss how you've used data to drive improvements in your previous roles. If you have experience with tools like Excel or Power BI, make sure to highlight that!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows that you're not just interested in the job, but also in how you can contribute to the organisation's success and growth.
