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- Tasks: Ensure customer orders are processed efficiently and provide top-notch support to retail customers.
- Company: Join a global leader in specialist coatings with a modern facility in Bicester.
- Benefits: Gain valuable experience in logistics and customer service while working in a dynamic environment.
- Why this job: Be part of a team that values quality and customer satisfaction in every order.
- Qualifications: Good knowledge of warehousing and logistics, plus strong customer service skills.
- Other info: Opportunity for growth and development in a supportive team atmosphere.
The predicted salary is between 22000 - 26000 £ per year.
A global business involved in the sale and distribution of specialist coatings has a need for a motivated individual to join their team in their modern facility in Bicester. The main administration centre for the UK and Irish business is in Bicester, with a team of people responsible for warehouse, logistics and sales administration functions.
Duties & Responsibilities
- Ensure customer orders are manufactured, picked, and dispatched efficiently.
- Support production, warehousing, and distribution functions to help maximise service levels and operational efficiency.
- Uphold the highest standards of quality in customer order production and delivery.
- Provide professional and courteous assistance to retail customers with their sales orders.
- Handle commercial and technical queries effectively to address customer needs and questions.
- Address order queries effectively by collaborating with team leaders and customer service.
- Coordinate with carriers for shipment efficiency (arrival times, consignment volumes, loading/unloading).
- Assist in managing stocks of pallets, scheduling waste removal, and ensuring smooth logistics.
Retail Customer Support
- Deliver exceptional in-store service to uphold the company's reputation for quality.
- Build strong relationships with customers to understand and fulfil their needs comprehensively.
- Build product knowledge to provide tailored recommendations.
- Assist customers in selecting the best products for their requirements, including mixing paint to their specifications.
- Ensure timely and accurate supply of customer orders.
Experience & Skills Required
- Good working knowledge of warehousing, stores and logistics operations.
- Good customer service & operations tasks and processes.
- Planning & Preparation - you must be self-motivated, conscientious and able to work to deadlines.
- A broad knowledge of computer-based Sales Order Processing/Stock Control systems.
- A polite manner and good telephone selling and support skills when dealing with Customers.
Desired
- Atlet/Counterbalance/Reach Forklift Licence.
Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply immediately. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Warehouse Operations Assistant employer: Vibe Recruit Limited
Contact Detail:
Vibe Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Assistant
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and logistics, so you can impress them with your knowledge.
✨Tip Number 3
Dress the part! Even if the warehouse is casual, looking smart shows you mean business. It’s all about making a great first impression, so don’t underestimate the power of a tidy appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your chat to remind them of your enthusiasm and fit for the Warehouse Operations Assistant role.
We think you need these skills to ace Warehouse Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of warehousing and logistics, as well as any customer service experience you have. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Warehouse Operations Assistant role. Share specific examples of how you've handled customer queries or improved operational efficiency in the past.
Showcase Your Skills: Don’t forget to mention any relevant qualifications, like a forklift licence, if you have one. We love seeing candidates who are proactive about their skills and ready to hit the ground running in our modern facility.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Vibe Recruit Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Operations Assistant. Familiarise yourself with the key tasks like order processing, logistics coordination, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you provided exceptional support or resolved issues effectively. This will highlight your ability to build strong relationships and meet customer needs.
✨Demonstrate Your Team Spirit
Collaboration is key in a warehouse environment. Be ready to talk about how you've worked with others in past roles to achieve common goals. Mention any experience you have in coordinating with team leaders or handling queries, as this will show that you can contribute positively to the team dynamic.
✨Prepare for Technical Questions
Brush up on your knowledge of sales order processing and stock control systems. You might be asked about specific software or processes used in warehousing. Being able to discuss these confidently will set you apart and show that you're ready to hit the ground running.