Senior EA & Business Services Manager in Swansea

Are you an experienced Executive Assistant looking for a senior, hands-on role with real responsibility and influence? Our client, a well-established and growing business based in Swansea, is recruiting a Senior Executive Assistant to the Managing Director & Business Services Manager to join their Senior Management Team. This is a key appointment within the organisation, combining trusted, day-to-day Executive Assistant support to the Managing Director with full ownership of the Business Services function, including Sales Administration.

This role is ideal for someone who enjoys being close to the heart of a business, takes pride in organisation and execution, and wants to play a meaningful role in helping a company run smoothly and efficiently.

Reporting directly to the Managing Director, the successful candidate will:

• Provide high-level Executive Assistant support, including inbox and diary management, task and priority control, meeting coordination, minute taking and travel arrangements.
• Sit on the Senior Management Team as the accountable manager for the Business Services department, with full ownership of standards, processes and performance across the function.
• Act as a trusted right-hand to the Managing Director, helping manage workload, follow up actions and maintain momentum across the business.
• Manage and develop the Sales Administration function, providing guidance and oversight to the Sales Administration Team Leader and supporting departmental improvement.
• Ensure Sales Administration service levels are achieved, including turnaround times, pricing accuracy and quality standards.
• Oversee core business services including documentation, policies, facilities coordination and support with HR and recruitment administration.
• Use strong business and commercial judgement to identify process improvements, manage costs and support the business as it continues to grow.

This is a permanent, fully office-based role offering excellent variety, responsibility and visibility. In return, the successful candidate will receive a competitive salary, benefits and the opportunity to establish themselves as a key member of the senior team within a well-run, ambitious business.