At a Glance
- Tasks: Learn to support service operations and assist with customer queries in a dynamic environment.
- Company: Join a supportive team in a rural West Oxfordshire engineering firm.
- Benefits: Gain valuable experience, training, and develop your administrative skills.
- Other info: Ideal for organised individuals looking for growth in a friendly office setting.
- Why this job: Kickstart your career in administration with hands-on training and a positive team culture.
- Qualifications: Good communication and IT skills; a willingness to learn is essential.
The predicted salary is between 20000 - 25000 € per year.
The Trainee Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in an engineering or service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations.
This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude.
Key Responsibilities- Administration and Systems
- Learn how to use the SAP ERP system to support service operations.
- Create customer quotations and sales orders under supervision.
- Learn how to process orders accurately.
- Customer Support
- Answer incoming telephone calls in a professional and welcoming manner.
- Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member.
- Communicate clearly with customers via phone and email.
- Service Team Support
- Provide general administrative support to the Service Office Manager and wider service team.
- Learn and follow internal processes and procedures.
- Assist with day-to-day office tasks as required.
- Good communication skills, both verbal and written.
- Good IT skills using Excel, Word, and Outlook.
- Willingness to learn new systems and processes.
- Strong team player with a positive attitude.
- Previous experience working in an office environment.
- Experience of sales administration or dealing with customers via phone and email.
- SAP experience is beneficial but not essential as training will be provided.
- Organised and attentive to detail.
- Confident speaking with customers and colleagues.
- Reliable and keen to learn.
- Approachable and supportive team member.
The position is based in a rural location in West Oxfordshire and having access to your own transport would be advisable.
Trainee Service Administrator in Oxford employer: VIBE RECRUIT LIMITED
Join a supportive and dynamic team as a Trainee Service Administrator in the picturesque setting of West Oxfordshire, where you will receive comprehensive training in SAP ERP systems and gain valuable administrative experience. Our company fosters a positive work culture that prioritises employee growth, offering opportunities to develop your skills while contributing to a collaborative environment. With a focus on teamwork and customer service, we provide a rewarding career path for those eager to learn and excel in the engineering and service sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Administrator in Oxford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are speaking about your skills and experiences, the better you'll come across during the actual interview.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows that you’re engaged and eager to learn more about how you can contribute.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Service Administrator in Oxford
Some tips for your application 🫡
Get Your CV Spot On:Make sure your CV is tailored to the Trainee Service Administrator role. Highlight any relevant skills, especially in communication and IT, and don’t forget to mention your willingness to learn new systems like SAP!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive attitude and team spirit make you a great fit for our service team.
Show Off Your Organisational Skills:In your application, give examples of how you've been organised in past roles or experiences. This will show us that you’re ready to handle the administrative tasks that come with the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
How to prepare for a job interview at VIBE RECRUIT LIMITED
✨Know Your SAP Basics
Even though you’ll be trained on the SAP ERP system, it’s a good idea to familiarise yourself with the basics beforehand. A quick online search or tutorial can give you a head start and show your eagerness to learn.
✨Practice Your Communication Skills
Since good communication is key for this role, practice answering common interview questions out loud. You could even role-play with a friend to get comfortable speaking clearly and confidently, especially when discussing customer interactions.
✨Show Your Organisational Skills
Prepare examples from your past experiences that demonstrate your organisational abilities. Whether it’s managing tasks in a previous job or balancing studies, having specific instances ready will help you stand out as a reliable candidate.
✨Be Ready to Learn
This role is all about learning and growing, so express your enthusiasm for acquiring new skills. Share any past experiences where you’ve successfully adapted to new systems or processes, showing that you’re a proactive learner.
