At a Glance
- Tasks: Support the service team with admin tasks and learn to use SAP ERP.
- Company: Join a dynamic team in a supportive service environment.
- Benefits: Gain valuable experience, training, and a chance to grow your career.
- Other info: Perfect for organised individuals who thrive in a team-oriented setting.
- Why this job: Kickstart your admin career while making a real difference in customer service.
- Qualifications: Good communication skills and a willingness to learn are essential.
The predicted salary is between 22000 - 26000 £ per year.
The Junior Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in a service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations.
This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude.
Key Responsibilities- Administration and Systems
- Learn how to use the SAP ERP system to support service operations.
- Create customer quotations and sales orders under supervision.
- Learn how to process orders accurately.
- Customer Support
- Answer incoming telephone calls in a professional and welcoming manner.
- Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member.
- Communicate clearly with customers via phone and email.
- Service Team Support
- Provide general administrative support to the Service Office Manager and wider service team.
- Learn and follow internal processes and procedures.
- Assist with day-to-day office tasks as required.
- Good communication skills, both verbal and written.
- Good IT skills using Excel, Word, and Outlook.
- Willingness to learn new systems and processes.
- Strong team player with a positive attitude.
- Previous experience working in an office environment.
- Experience of sales administration or dealing with customers via phone and email.
- SAP experience is beneficial but not essential as training will be provided.
- Organised and attentive to detail.
- Confident speaking with customers and colleagues.
- Reliable and keen to learn.
- Approachable and supportive team member.
The position is based in a rural location in West Oxfordshire and having access to your own transport would be advisable.
Interested, please contact Graeme at Vibe Recruit for more information, or apply immediately!
Junior Service Administrator in Oxford employer: VIBE RECRUIT LIMITED
As a Junior Service Administrator at our company, you will join a supportive and collaborative work culture that prioritises employee growth and development. Located in the picturesque rural setting of West Oxfordshire, we offer comprehensive training on our SAP ERP system, ensuring you gain valuable skills while contributing to a dynamic service team. With a focus on teamwork and a positive atmosphere, this role is perfect for those seeking meaningful employment in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Administrator in Oxford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and eager to learn more about the role and the company. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the position and keeps you on their radar as they make their decision.
We think you need these skills to ace Junior Service Administrator in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight any relevant admin experience or customer service roles you've had, even if they're not directly related.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive attitude and willingness to learn make you a great fit for our team.
Show Off Your Communication Skills:Since good communication is key for this role, ensure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your friendly tone!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status!
How to prepare for a job interview at VIBE RECRUIT LIMITED
✨Know Your SAP Basics
Even if you haven't used SAP before, it’s a good idea to familiarise yourself with the basics. Do a bit of research on how ERP systems work and maybe watch a few introductory videos. This will show your potential employer that you're proactive and eager to learn.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice answering common customer queries. You could even role-play with a friend or family member. This will help you feel more confident and articulate during the interview.
✨Show Off Your Organisational Skills
Think of examples from your past experiences where you demonstrated strong organisational skills. Whether it was managing a project at school or keeping track of tasks in a previous job, be ready to share these stories to highlight your suitability for the role.
✨Be Ready to Discuss Teamwork
This position requires a positive, team-oriented attitude. Prepare to discuss times when you've worked effectively in a team. Highlight your ability to support others and contribute to a collaborative environment, as this will resonate well with the interviewers.
