Graduate Technical Support Advisor in London

Graduate Technical Support Advisor in London

London Full-Time 31500 - 38500 £ / year (est.) Hybrid
V

At a Glance

  • Tasks: Support sales teams with technical expertise and prepare customer quotations.
  • Company: Join a leading international equipment manufacturer based in Oxfordshire.
  • Benefits: Hybrid working, competitive salary, and opportunities for career growth.
  • Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
  • Why this job: Make an impact by helping customers with innovative engineering solutions.
  • Qualifications: Engineering degree or HND, excellent communication skills, and IT proficiency.

The predicted salary is between 31500 - 38500 £ per year.

Graduate Technical Support Advisor A fantastic opportunity is now available for a engineering graduate, to join a specialist equipment manufacturer, with a UK headquarters, in Oxfordshire.

The organisation is internationally established with over 11 000 employees, 50 branch offices and 500 trade and service partners world-wide.

The Technicial Support Advisor will offer support to the Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management, with detailed product knowledge.

Key

Responsibilities: Preparing quotations to customer's specifications.

Providing in depth technical information on company products, keeping abreast of the latest production development and communicating to all interested personnel.

Liaising with the Engineering Department on projects to ensure that margins are maintained, and the customer specification/requirements are adhered to.

Liaising with divisional staff on technical matters.

Maintain a high level of service, ensuring that the customers' best interests are catered for.

Being aware of market/project developments, industry trends and new projects and to advise these to management and division.

Customer visits may also be required.

Requirements: An Engineering degree or HND Excellent communication and people skills Experience of working in an office environment.

Experience of dealing with customers via phone and e-mail.

Ability to work under own initiative.

Good IT skills using Excel, Word and Outlook.

Attention to detail.

High level of accuracy.

Hours of

Work: Monday to Friday - 37.5 hours a week.

Hybrid working available after training period.

Interested, please call Graeme at Vibe Recruit on or apply immediately! Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

TPBN1_UKTJ

Graduate Technical Support Advisor in London employer: Vibe Recruit Limited

As a Rental Technician at our Manchester location, you will join a dynamic team dedicated to making a positive impact on people's lives through healthcare solutions. We pride ourselves on our supportive work culture, offering excellent growth opportunities and competitive earnings, all while being recognised as an 'Investors in People' Gold awarded company. With a commitment to employee development and a focus on job variation, we provide a fulfilling environment for those looking to thrive in their careers.

V

Contact Details:

Vibe Recruit Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Graduate Technical Support Advisor in London

✨Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Graduate Technical Support Advisor role you’re after at Vibe Recruit Limited.

✨Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Vibe Recruit Limited a taste of what you can bring to the table!

✨Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Vibe Recruit Limited.

✨Apply Through Company Websites

When you spot a role like Graduate Technical Support Advisor at Vibe Recruit Limited, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Graduate Technical Support Advisor in London

Technical Knowledge
Quotation Preparation
Communication Skills
Customer Service Skills
Project Liaison
Market Awareness
Office Environment Experience

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Graduate Technical Support Advisor, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Vibe Recruit Limited a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Vibe Recruit Limited specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Vibe Recruit Limited

✨Brush Up on Core Engineering Principles

Before heading into the interview with Vibe Recruit Limited, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

✨Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

✨Relate Your Experience to the Role

In a full-time role, employers like Vibe Recruit Limited want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

✨Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.