At a Glance
- Tasks: Manage customer accounts, chase payments, and resolve queries in a dynamic finance team.
- Company: Join a busy and established finance team in West Bromwich.
- Benefits: Earn £27,000 plus a monthly bonus and enjoy a supportive work environment.
- Other info: Fixed hours with excellent career growth opportunities in a fully office-based role.
- Why this job: Make a real impact by building strong customer relationships and managing accounts.
- Qualifications: Previous Credit Control experience and strong communication skills are essential.
Vibe Recruit are currently recruiting on behalf of our client for an experienced Credit Controller to join their busy and established finance team based in West Bromwich. This is an excellent opportunity for someone with previous Credit Control experience who is confident managing customer accounts, chasing outstanding payments and resolving queries while maintaining strong customer relationships.
Key Responsibilities
- Manage a section of the Accounts Receivable ledger
- Monitor customer accounts to ensure credit terms and limits are not exceeded
- Proactively chase outstanding debt via telephone and email
- Issue customer statements and payment reminders
- Manage the debt collection process, escalating overdue accounts where necessary
- Resolve customer queries and liaise with internal departments to achieve timely resolutions
- Send payment links and assist customers with payments
- Process new account applications and review credit reference information
- Produce spreadsheets and account information when required
- Assist with month-end reporting
- Support Direct Debit collections and cash allocation
- Set up new customer accounts on the accounting system
- Complete additional Credit Control duties as required
What We're Looking For
- Previous experience working within a busy Credit Control environment is essential
- Strong communication and negotiation skills
- Confident telephone manner and comfortable chasing outstanding payments
- Good knowledge of Excel and spreadsheets
- Excellent organisation and time-management skills
- Ability to prioritise workload and work to deadlines
- Strong attention to detail
- Positive and professional approach
- Ability to build strong relationships with internal and external customers
- Previous experience using Kerridge would be advantageous but is not essential
Salary & Working Hours
£27,000 per annum + £250 monthly performance bonus. The bonus is based on achievable monthly targets, offering potential additional earnings of £3,000 per year. Monday-Friday, 8:30am-5:00pm, 37.5 hours per week with a 60-minute unpaid lunch break.
Please note, this position is fully office based in West Bromwich and the working hours are fixed. If you have Credit Control experience and are looking for a permanent opportunity within a busy, supportive environment, apply today or contact Vibe Recruit for further information.
Credit Controller employer: Vibe Recruit Limited
As a Rental Technician at our Manchester location, you will join a dynamic team dedicated to making a positive impact on people's lives through healthcare solutions. We pride ourselves on our supportive work culture, offering excellent growth opportunities and competitive earnings, all while being recognised as an 'Investors in People' Gold awarded company. With a commitment to employee development and a focus on job variation, we provide a fulfilling environment for those looking to thrive in their careers.
