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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join a leading automotive manufacturer with a strong reputation in the industry.
- Benefits: Enjoy a long-term contract with potential for growth and development.
- Why this job: Be part of a supportive team while making a real impact on the company's finances.
- Qualifications: Previous experience in collections or credit control is preferred but not essential.
- Other info: Contact Graeme at Vibe Recruit for more details or to apply!
The predicted salary is between 28800 - 43200 £ per year.
Collections Advisor
A long-term contract position is now available for an experienced Collections Advisor, for a leading automotive manufacturer.
As the Collections Advisor you will be responsible for safeguarding the assets of the business through all areas of collection activity on balances due or outstanding to the company from customers and suppliers.
Duties & Responsibilities
- Effective monthly management of the accounts which have either fallen into arrears or where the account requires attention.
- Ensure timely actions are conducted on customer accounts in arrears, by utilizing the Collections workflow system.
- To ensure arrears levels and age profile on accounts assigned remain with the team objectives and action is taken to maintain low levels of debt.
- To treat customers fairly and refer any customer suspected of being vulnerable
Skills & Experience
- Previous Collections/Recovery/Credit Control experience
- Background in accounting or legal roles with any associated qualifications is desirable but not essential.
- Excellent communication skills via email and phone – essential
- Analytical and objective approach to problem solving.
- Knowledge of DPA, CCA, FCA, TCF & Money Laundering (desirable)
- Strong team ethic.
Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply immediately!
Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Locations
Collections Advisor in Farnborough, Hampshire employer: Vibe Recruit Limited
Contact Detail:
Vibe Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in Farnborough, Hampshire
✨Tip Number 1
Familiarise yourself with the key regulations mentioned in the job description, such as DPA, CCA, FCA, and TCF. Understanding these will not only help you in the role but also show your potential employer that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Practice clear and concise ways to explain complex issues, as this will be crucial when dealing with customers in arrears.
✨Tip Number 3
Network with professionals in the collections and credit control field. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within the industry.
✨Tip Number 4
Demonstrate your analytical skills by preparing examples of how you've successfully managed accounts in the past. Be ready to discuss specific situations where you resolved issues or improved collection rates during your interview.
We think you need these skills to ace Collections Advisor in Farnborough, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in collections, credit control, or any related fields. Emphasise your communication skills and any analytical abilities that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Collections Advisor role. Mention your previous experience in managing accounts in arrears and how you ensure fair treatment of customers.
Highlight Relevant Skills: In your application, clearly outline your understanding of regulations like DPA, CCA, FCA, and TCF. If you have any qualifications related to accounting or legal roles, be sure to mention them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for a Collections Advisor.
How to prepare for a job interview at Vibe Recruit Limited
✨Showcase Your Collections Experience
Make sure to highlight your previous experience in collections, recovery, or credit control. Be prepared to discuss specific examples of how you've managed accounts in arrears and the strategies you used to resolve issues.
✨Demonstrate Communication Skills
Since excellent communication is essential for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with customers via email and phone, especially in challenging situations.
✨Understand Relevant Regulations
Familiarise yourself with the DPA, CCA, FCA, TCF, and Money Laundering regulations. Even if you don't have extensive knowledge, showing that you're aware of these regulations can demonstrate your commitment to compliance and professionalism.
✨Emphasise Teamwork
This role requires a strong team ethic, so be ready to share examples of how you've successfully worked within a team. Discuss how you contribute to team objectives and support your colleagues in achieving common goals.
