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- Tasks: Be the go-to person for customer inquiries and support the sales team.
- Company: Join a leading international manufacturer with a stellar reputation.
- Benefits: Up to £28,500 salary, pension, bonus scheme, and great training.
- Why this job: Make a real impact by ensuring customer satisfaction and supporting global operations.
- Qualifications: Strong communication skills and administrative experience are essential.
- Other info: Friendly team environment with potential for permanent position.
The predicted salary is between 22800 - 28500 £ per year.
Are you a skilled Administrator with excellent communication skills? Does the thought of joining a cutting edge, international manufacturer that can boast an excellent working environment and a great reputation appeal to you?
We are currently recruiting for a Sales Support Coordinator to join an industry leading company in Bridgend. The company manufactures hi-tech capital equipment for worldwide export and you will play an important role in acting as a key point of contact between customers and the Company to facilitate the placing and processing of customer orders.
As Sales Support Administrator you will:
- Act as a primary point of contact within the sales team for customers' incoming enquiries.
- Maintain contact with customers, particularly key accounts, by telephone and email to enable good working relationships.
- Gather, record and process information on customer requirements to generate service and spare parts quotations.
- Coordinate and pass information to other team members as required, to enable customer requirements to be analysed and responded to correctly.
- Maintain a clear picture of all concurrent customer enquiries and requirements and manage these to ensure they are followed through and responded to in an efficient and timely manner.
- Monitor all outstanding quotations and systematically follow up on these to expedite the receipt of orders.
- Update and maintain the quote log and enter data and sales leads into the CRM system, generating reports and forecasts when required.
- Process customer orders through to completion including managing any adjustments; set up contract reviews and generate the paperwork for service and finance departments.
- Support our two overseas offices; processing and administration of paperwork for quotes and sales orders and general CRM enquiries.
You will have prime responsibility for ensuring customers are fully satisfied in relation to their requirements for the provision of quotations and placement of orders for spare parts and services.
As well as a competitive salary, you will benefit from excellent support, great training and the chance to work in a friendly, welcoming team. This is a 12 month fixed term contract role but for the right person, there could be potential for this to become permanent.
For immediate consideration, please forward your CV to Alex at Vibe Recruit today.
Sales Support Administrator in Bridgend employer: Vibe Recruit Limited
Contact Detail:
Vibe Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Bridgend
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially since they deal with hi-tech capital equipment. Be ready to discuss how your skills can help maintain great customer relationships and streamline order processing.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Sales Support Administrator in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your admin skills and any experience with customer communication, as these are key for us in this position.
Showcase Your Communication Skills: Since excellent communication is a must-have, don’t shy away from showcasing examples where you’ve successfully interacted with customers or team members. We love seeing how you can build relationships!
Be Detail-Oriented: As you'll be managing customer enquiries and processing orders, it’s important to demonstrate your attention to detail. Include any relevant experiences that show how you keep things organised and efficient.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Vibe Recruit Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the typical questions you might face as a Sales Support Administrator. Be ready to discuss your experience with customer communication, order processing, and CRM systems. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and team members, be prepared to demonstrate your excellent communication skills. Use clear and concise language when answering questions, and don’t hesitate to share examples from your past experiences that highlight your ability to maintain good working relationships.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role and the company. This shows that you’re engaged and interested. You could ask about the team dynamics, training opportunities, or how success is measured in the role.
