At a Glance
- Tasks: Manage customer orders and ensure smooth delivery while building strong relationships.
- Company: Join a leading manufacturing client in a dynamic team environment.
- Benefits: Competitive salary of £26,000, Monday to Friday hours, and career growth opportunities.
- Other info: Fast-paced environment with opportunities for continuous improvement and learning.
- Why this job: Be the key link between customers and teams, making a real impact every day.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 26000 - 26000 £ per year.
Vibe Recruit is recruiting for a Customer Services Administrator on behalf of a leading manufacturing client in Blackwood. This is a fantastic opportunity for an organised and customer-focused professional to join a busy team, supporting customers and internal departments to ensure orders are processed accurately and delivered on time.
Location: Blackwood
Salary: £26,000 per annum
Hours: Monday to Friday, 08:30 - 17:00
Key Responsibilities:
- Process and manage customer orders from receipt through to delivery.
- Liaise with Planning, Logistics, Production, and Sales teams to ensure smooth order fulfilment.
- Build and maintain strong customer relationships.
- Handle customer enquiries, complaints, and delivery issues.
- Maintain accurate customer records and order information.
- Produce customer reports and provide regular updates on order status.
- Support continuous improvement initiatives and identify process improvements.
Requirements:
- Previous customer service or account administration experience, ideally within a B2B environment.
- Strong communication and organisational skills.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- Experience using CRM, ERP, or order management systems.
- SAP experience would be advantageous.
- Manufacturing industry experience is desirable but not essential.
If you're looking for a varied customer service role within a fast-paced manufacturing environment, apply today through Vibe Recruit.
Locations
Customer Service Administrator in Blackwood, Wales employer: VIBE RECRUIT LIMITED
Join a leading manufacturing client in Blackwood as a Customer Service Administrator, where you will thrive in a dynamic and supportive work environment. With a focus on employee growth and development, the company offers competitive salaries, a collaborative culture, and opportunities to enhance your skills while making a meaningful impact on customer satisfaction. Experience the unique advantage of working in a fast-paced industry that values innovation and teamwork.
