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- Tasks: Support our Aerospace and Defence team by selling products via phone and email.
- Company: Join VIAVI, a global leader in network solutions and light management technologies.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Great opportunity for growth in a supportive and innovative company.
- Why this job: Be the first point of contact for customers and drive sales success.
- Qualifications: Bilingual in English and another European language; strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
- As one of our Inside Sales Representatives, you’ll be supporting our Aerospace and Defence team by selling company products, systems and/or services via telephone or email to customers in assigned territories.
- You’ll follow-up and qualify prospective customers (sales leads), and signpost them to the sales people for more detailed discussions.
- Ultimately you will be the potential customer's first point of contact.
- Whilst the core role will be administration based, over time we’ll help you to develop a good understanding of our technical products and enable you to progress a successful career within Sales.
- Communicating with customers to understand their needs, requirements, and identify further sales opportunities.
- Answering customers' questions, resolving their concerns and providing additional information.
- Maintaining and improving the database of prospects.
- Building quotes using a CRM tool.
- Researching for new leads.
- Keeping up to date with product and service information and competitor offers.
- Upselling products and services.
- Working with channels/partners across the region.
Pre-Requisites / Skills / Experience Requirements:
- Bilingual in English and at least one other European language (e.g. French, Italian, Spanish, German, Swedish).
- Qualified to at least A-level; Bachelor's is a nice to have.
- Demonstrate strong communication skills and enjoy networking with people.
- Some customer service, retail experience, or admin background.
- Self-driven with ability to work autonomously.
- Able to use Excel or MS Dynamics.
- Good time management and ability to plan activities.
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
Inside Sales Representative (Bilingual). Graduate employer: Viavi Solutions
Contact Detail:
Viavi Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative (Bilingual). Graduate
✨Tip Number 1
Network like a pro! Reach out to people in your desired industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Inside Sales Representative gig.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or face-to-face, being able to communicate clearly and confidently is key. We suggest role-playing with a friend or family member to nail down your approach before you hit the real deal.
✨Tip Number 3
Stay organised! Keep track of your applications and follow-ups. Use a simple spreadsheet or a CRM tool to manage your leads and interactions. This will help you stay on top of your game and show potential employers that you’re proactive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at VIAVI.
We think you need these skills to ace Inside Sales Representative (Bilingual). Graduate
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role requires you to be bilingual, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both English and your other language!
Tailor Your CV to the Role: Take a moment to tweak your CV for this specific position. Mention any relevant experience in sales or customer service, and don’t forget to showcase your admin skills. We love seeing how your background fits with what we do!
Be Personable in Your Cover Letter: Your cover letter is your chance to let your personality shine through! Share why you’re excited about the Inside Sales Representative role and how you can contribute to our team. We appreciate a friendly tone that reflects your enthusiasm.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Viavi Solutions
✨Know Your Products
Before the interview, take some time to research VIAVI's products and services. Understanding what they offer will not only help you answer questions confidently but also show your genuine interest in the role. Familiarise yourself with their technical aspects, especially those related to Aerospace and Defence.
✨Show Off Your Bilingual Skills
Since this role requires bilingual communication, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both English and your second language. This will highlight your ability to connect with a diverse customer base.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might encounter in the role. Prepare examples of how you would handle inquiries, resolve concerns, or upsell products. This will showcase your problem-solving skills and customer service experience, which are crucial for an Inside Sales Representative.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.