Senior Tier 3 Fiber Tech Support Engineer

Senior Tier 3 Fiber Tech Support Engineer

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Viavi Solutions UK Limited

At a Glance

  • Tasks: Troubleshoot and resolve customer issues while delivering top-notch training.
  • Company: Join Viavi Solutions, a leader in tech support and innovation.
  • Benefits: Competitive salary, professional development, and a collaborative work environment.
  • Other info: Dynamic team with opportunities for growth and learning.
  • Why this job: Make a real difference by enhancing product reliability and customer satisfaction.
  • Qualifications: Degree in Electrical Engineering, Physics, or Computer Science; fluent in French and English.

The predicted salary is between 50000 - 65000 Β£ per year.

Viavi Solutions UK Limited in Edinburgh seeks a Tier1 Product Support Specialist to provide product support and professional services. The role involves troubleshooting and resolving customer issues, delivering training, and collaborating with teams to improve product reliability.

A Bachelor's or Master's degree in Electrical Engineering, Physics, or Computer Science is required, along with fluency in French and English. The candidate should be self-directed with strong problem-solving skills and a passion for learning.

Senior Tier 3 Fiber Tech Support Engineer employer: Viavi Solutions UK Limited

Viavi Solutions UK Limited is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive training programmes, opportunities for professional growth, and a supportive environment that encourages continuous learning. With a commitment to employee well-being and a focus on cutting-edge technology, Viavi Solutions stands out as a rewarding place to build a meaningful career.

Viavi Solutions UK Limited

Contact Details:

Viavi Solutions UK Limited Recruitment Team

We think you need these skills to ace Senior Tier 3 Fiber Tech Support Engineer

Troubleshooting
Customer Support
Product Reliability Improvement
Training Delivery
Collaboration
Problem-Solving Skills
Self-Directed