At a Glance
- Tasks: Process customer orders and ensure top-notch service in a fast-paced environment.
- Company: Join a dynamic team at a leading pharmaceutical company.
- Benefits: Gain valuable experience, competitive pay, and a supportive work culture.
- Other info: Opportunity for growth in a thriving industry.
- Why this job: Be the key to delivering excellent customer service and building strong relationships.
- Qualifications: Strong order processing skills and a knack for communication.
The predicted salary is between 25000 - 30000 £ per year.
An enthusiastic Customer Account Administrator with superior order processing skills to deliver the highest standard of Customer Service. Responsible for accurately processing large and complex customer sales orders in a busy and fast-paced environment within an expanding team. This role involves managing the day-to-day running of customer orders and dealing with all aspects of their processing and administration with the ability to develop and maintain good enquirer/stakeholder relationships.
Key responsibilities:
- Process customer orders accurately to agreed SLAs
- Ensure orders are checked and correct in relation to product, price and expiry date
- Liaise with relevant stakeholders regarding any issues
- Accurately process credits, debits and returns to agreed SLAs
- Maintain price lists and price amendments accurately in SAP and Excel
- Maintain computerised filing systems
- Maintain clear, concise and detailed customer records
Organizational relationships:
- Customer Services
- Customer Operations
- Commercial Analytics
- Specialty, Generic and Established Medicines Business Units
- Finance/Accounts Receivable
- Alloga UK– 3PL Supply Chain
- Quality
Customer Account Administrator (24 Month Fixed Term Contract) in Hatfield employer: Viatris
Join a dynamic and supportive team as a Customer Account Administrator, where your contributions will be valued in a fast-paced environment. Our company prioritises employee growth through continuous training and development opportunities, fostering a culture of collaboration and excellence. Located in a thriving area, we offer competitive benefits and a commitment to maintaining a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Administrator (24 Month Fixed Term Contract) in Hatfield
✨Tip Number 1
Get to know the company! Research Alloga UK and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your order processing skills! Since this role is all about accuracy and efficiency, brush up on your SAP and Excel skills. Being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your progress and get you into the interview stage faster.
We think you need these skills to ace Customer Account Administrator (24 Month Fixed Term Contract) in Hatfield
Some tips for your application 🫡
Show Off Your Order Processing Skills:Make sure to highlight your experience with order processing in your application. We want to see how you've handled complex orders before, so share specific examples that demonstrate your attention to detail and ability to meet deadlines.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Account Administrator role. Mention how your skills align with our needs, especially in customer service and stakeholder management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Viatris
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Account Administrator inside out. Familiarise yourself with order processing, customer service standards, and how to manage relationships with stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your order processing skills and ability to handle complex customer orders. Think about times when you’ve successfully managed multiple tasks in a fast-paced environment. This will demonstrate your capability to thrive in the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the tools they use (like SAP and Excel), and how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
✨Be Personable
Building good relationships is key in this role, so let your personality shine through during the interview. Be friendly, approachable, and professional. Remember, they’re looking for someone who can connect with customers and colleagues alike, so don’t be afraid to show your enthusiasm!
