At a Glance
- Tasks: Process customer orders and ensure top-notch service in a fast-paced environment.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Other info: Opportunity for career growth within a collaborative environment.
- Why this job: Be part of a growing team and make a real difference in customer satisfaction.
- Qualifications: Strong order processing skills and ability to build relationships.
The predicted salary is between 25000 - 32000 £ per year.
An enthusiastic Customer Account Administrator with superior order processing skills to deliver the highest standard of Customer Service. Responsible for accurately processing large and complex customer sales orders in a busy and fast-paced environment within an expanding team. This role involves managing the day-to-day running of customer orders and dealing with all aspects of their processing and administration with the ability to develop and maintain good enquirer/stakeholder relationships.
Key responsibilities
- Process customer orders accurately to agreed SLAs
- Ensure orders are checked and correct in relation to product, price and expiry date
- Liaise with relevant stakeholders regarding any issues
- Accurately process credits, debits and returns to agreed SLAs
- Maintain price lists and price amendments accurately in SAP and Excel
- Maintain computerised filing systems
- Maintain clear, concise and detailed customer records
Organizational relationships
- Customer Services
- Customer Operations
- Commercial Analytics
- Specialty, Generic and Established Medicines Business Units
- Finance/Accounts Receivable
- Alloga UK– 3PL
- Supply Chain
- Quality
Customer Account Administrator (24 Month Fixed Term Contract) employer: Viatris
Join a dynamic and supportive team as a Customer Account Administrator, where your contributions will be valued in a fast-paced environment. Our company prioritises employee growth through continuous training and development opportunities, fostering a culture of collaboration and excellence. Located in a thriving area, we offer competitive benefits and a commitment to maintaining a positive work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
