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- Tasks: Support a global satellite company by maintaining facilities and ensuring a safe environment.
- Company: Join Viasat, a leader in global communication with a mission to change the world.
- Benefits: Inclusive culture, diverse team, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that makes a real impact every day.
- Qualifications: Customer service experience and proficiency in Office 365 required.
- Other info: Great opportunity for career development in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
An excellent opportunity to join Viasat’s Facilities Management team becoming an integral part of supporting the needs of a global satellite company. You will be part of the customer focused FM team, providing a first class service in this diverse and exciting role. You will play an important part with the day to day running of the building supporting 800 members of staff.
The day-to-day:
- Conduct daily building checks, proactively maintain the building (including inspections).
- Maintain CAFM systems, monitor workflows, assign tasks, analyse data.
- Provide support to the wider teams for special projects and events.
- Complete site training and keep up to date with the latest operational procedures.
- Work collaboratively to drive a safe and compliant culture.
- Personal Protective Equipment maintenance/ordering.
- Attend toolbox talks and participate in required scheduled training in a pro-active manner.
- Work with site permitting and compliance strategies.
- Ensure repairs are implemented with minimal impact to end users.
- Gym inspections and management (environment, inductions).
- Engage with external vendors as required and accompany/assist them while on site.
- Health & safety check where necessary. Report issues.
- Light maintenance duties and inventory stocking for office supplies.
- Conduct site inductions for contractors.
- Maintain compliance records (training, COSHH, safety records).
- Other duties as assigned.
What you'll need:
- Customer service background.
- Computer literate (Office 365, Excel, Word, Powerpoint, CAFM).
- Facilities/hotel background, minimum 3 years’ experience.
What will help you on the job:
- Experience with a CAFM system (not essential).
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
Facilities Assistant in London employer: Viasat
Contact Detail:
Viasat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Viasat. Check out their social media and website to understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities management and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Viasat. They might share valuable insights that can help you stand out during the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Facilities Assistant in London
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about providing top-notch service, make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others in previous roles.
Be Specific About Your Experience: When detailing your background, be specific about your facilities or hotel experience. We love to see concrete examples of how you've managed tasks similar to those listed in the job description.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match what we’re looking for. This shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow your application status directly!
How to prepare for a job interview at Viasat
✨Know Your Facilities Management Basics
Brush up on your knowledge of facilities management principles. Understand the day-to-day tasks involved, like building checks and maintenance procedures. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent service in previous jobs. Think about specific situations where you went above and beyond to meet someone's needs, as this will resonate well with the interviewers.
✨Familiarise Yourself with CAFM Systems
Even if you don't have extensive experience with CAFM systems, it's worth doing some research. Familiarise yourself with how they work and their importance in facilities management. This will demonstrate your proactive attitude and willingness to learn.
✨Prepare for Health & Safety Questions
Given the emphasis on safety in the job description, be prepared to discuss your understanding of health and safety protocols. Think of examples from your past roles where you ensured compliance or improved safety measures, as this will highlight your commitment to a safe working environment.
