Viasat in the United Kingdom seeks an Insights, Analytics & Reporting Lead to drive a data‑driven culture by delivering dashboards, analytics models, and performance reports across operations and customer metrics.
You will own the CX and CSAT programs, build VoC frameworks, translate insights for executives, and partner with product, operations, and support to embed customer feedback into decision making, while leading Lean or Six Sigma initiatives.
#J-18808-Ljbffr
Insights & Analytics Lead, CX & Continuous Improvement employer: Viasat
Viasat is an exceptional employer that fosters a collaborative and innovative work culture, where you can thrive as a Senior Python SDET. With a strong emphasis on employee growth, you will have the opportunity to mentor fellow engineers while working on cutting-edge AI-driven quality engineering projects. Located in a dynamic environment, Viasat offers competitive benefits and a commitment to advancing your career in software engineering.
