At a Glance
- Tasks: Support the sales team, engage with customers, and process orders in a fast-paced environment.
- Company: Join Viasat, a global leader in communication technology with a mission to change the world.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Positive mindset and excellent communication skills are key to success in this role.
- Why this job: Be part of a dynamic team making a real impact on UK National Security Programs.
- Qualifications: 1 year in a customer-facing role; IT literate; UK security clearance required.
The predicted salary is between 30000 - 40000 £ per year.
About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you’ll do
In this position you’ll play a key customer-facing role in supporting the sales team to achieve targets while working closely with finance and operations teams, ensuring we deliver excellent service to customers in a fast paced environment. Directly contributing to UK National Security Programs.
- You will engage with customers to gather detailed enquiry information, ensuring everything is accurately captured within the CRM and MRP systems.
- You will process and compile quotations and establish relationships with customers in order to close the opportunity.
- Assist the Dynamic Sales Team to deliver and meet agreed targets (quarterly and yearly).
- Provide a strong, supportive role to our Sales team by processing new enquiries and orders, serving as the first point of call for enquiries, answering calls and emails & maintaining excellent customer service.
- Supply pricing, lead-times, quotations, literature, etc., as required within a complex sales process.
- Maintain sales tools to deliver accurate forecasts, including regular reports to relevant stakeholders.
- Proactively identify and suggest improvements to internal processes and workflows in line with AS9100 and ISO9001.
- Process sales orders, liaising with internal departments to ensure smooth order fulfilment.
- Assist in managing evaluation agreements, helping to maintain registers, including coordinating the dispatch and return of equipment.
- Assist in preparing international export documentation to accompany shipments.
What you’ll need
- Minimum 1 year experience in a customer interfacing role.
- Be IT literate in MS Office Word, Excel, PowerPoint etc.
- Must have, or be capable of obtaining, UK security clearance.
What will help you on the job
- Positive and team-oriented mindset.
- Proactive in building relationships with the ability to listen and capture customer issues and requirements.
- Excellent communication skills - both written and oral.
- Ability to manage multiple tasks and prioritise effectively.
- Experience in completing international export documentation is desired.
- Experience with CRM/MRP tools.
Sales Coordinator in Farnborough employer: Viasat
At Viasat, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where every team member can thrive. Located in the heart of the UK, we provide a unique chance to contribute to vital National Security Programs while enjoying a diverse and inclusive workplace that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Farnborough
✨Tip Number 1
Get to know the company inside out! Research Viasat's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales coordination. Think about how you can demonstrate your customer service skills and ability to handle multiple tasks effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Coordinator in Farnborough
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you’re excited about the opportunity to support our sales team and contribute to something bigger. A little enthusiasm goes a long way!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We’re looking for someone with customer-facing experience, so don’t forget to showcase your skills in communication and relationship-building!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Viasat
✨Know the Company Inside Out
Before your interview, take some time to research Viasat and its mission. Understand their role in global communications and how they contribute to UK National Security Programs. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As a Sales Coordinator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to listen and capture customer needs effectively.
✨Familiarise Yourself with CRM/MRP Tools
Since you'll be working with CRM and MRP systems, brush up on your knowledge of these tools. If you have experience with specific software, be ready to discuss it. If not, express your willingness to learn and adapt quickly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Think of scenarios where you had to prioritise effectively or suggest improvements in processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
