ViaSat Inc. is seeking a Problem Resolver to join the Problem Management Practice. You will own end-to-end incident and problem investigations in the L Band / Ka Band satellite services domain and drive root-cause analysis to deliver permanent fixes.
You will lead complex technical investigations, coordinate with SMEs and vendors, and ensure corrective actions reduce incident duration and recurrence across international customers.
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Problem Resolver - ITIL | Satcom Incident & Root Cause Lead in City of London employer: Viasat, Inc.
Viasat is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As part of the Space Infrastructure team, you'll engage in meaningful projects that contribute to mission success while enjoying comprehensive benefits, competitive pay, and a strong focus on holistic health and wellness. With ample opportunities for professional growth and development, Viasat fosters a culture that values teamwork and encourages employees to thrive in their careers.
