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- Tasks: Provide peer support and practical assistance to individuals using our services.
- Company: Join Via, a compassionate organisation dedicated to health and wellbeing.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives and help them rebuild their futures.
- Qualifications: Lived experience of substance use or criminal justice is essential.
- Other info: Collaborative environment with a focus on trauma-informed recovery.
The predicted salary is between 29124 - 32946 £ per year.
Location: Surrey
Salary: £29,124 - £32,946 dependant on experience
Vacancy type: Permanent/Full Time
Working hours: 37.5 per week
Application Deadline: Sunday, April 12, 2026
Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
What we’re looking for
This is an exciting opportunity to join a fast-paced and growing organisation. We’re looking for Peer Support Practitioner for our Surrey Service who will:
- Provide formalised peer support and practical assistance to people who use our services.
- Do this from a lived experience perspective of substance use or criminal justice experience to enable us to embed trauma informed recovery values within the service.
- Support in the development of the Lived experience recovery organisation within i-access and support the partnership with SABP.
- Work collaboratively with colleagues and key stakeholders across multi-disciplinary teams, ensuring adherence with all Via policies and Safeguarding principles.
This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more. We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. Lived Experience is a requirement for this role.
If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.
Deadline: 12th April 2026 at midnight
Salary: £29,124 - £32,946 dependant on experience
Vacancy type: Permanent
Working hours: 9am-5pm full time
Our Service Manager is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. You can reach Michael Shaw at michael.shaw@viaorg.uk or 07759131832.
Peer Support Practitioner employer: Viaorg
Contact Detail:
Viaorg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer Support Practitioner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to peer support. Think about your lived experiences and how they can showcase your skills and compassion. We want to see the real you!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows that you’re genuinely interested in joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of our mission at Via.
We think you need these skills to ace Peer Support Practitioner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Via. Highlight your lived experience and how it aligns with the role of a Peer Support Practitioner. We want to see how you can bring your unique perspective to our team!
Showcase Your Skills: Don’t just list your qualifications; demonstrate your communication skills and ability to stay calm under pressure. Use examples from your past experiences that showcase your compassion and problem-solving abilities. We love seeing real-life applications of your skills!
Be Genuine: We’re all about being human at Via, so let your personality shine through in your application. Share your story and why you’re passionate about helping others. Authenticity goes a long way in making a connection with us!
Apply Through Our Website: To make sure your application gets to the right place, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Viaorg
✨Know Your Story
As a Peer Support Practitioner, your lived experience is crucial. Be ready to share your personal journey and how it shapes your approach to supporting others. This authenticity will resonate with the interviewers and demonstrate your commitment to the role.
✨Showcase Your Skills
Highlight your communication skills and ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively supported someone in need or navigated a challenging situation. This will show that you can handle the demands of the job.
✨Understand Their Values
Familiarise yourself with Via's core values: care, being human, and doing the right thing. Think about how your own values align with theirs and be prepared to discuss this during the interview. It’ll show that you’re not just a fit for the role, but also for their culture.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the support systems in place for staff or how they measure success in peer support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.