Team Leader in Cheltenham

As a key member of our wider Gloucestershire leadership team, the Team Leader role promises to offer new challenges and opportunities within a supportive local and national context. This is an exciting opportunity to lead a dynamic team in a thriving service, making positive changes in peoples’ lives, through a non-judgmental, recovery-based approach that values the strengths and choices of those individuals.

Through joining Via you will receive a warm welcome, peer support, training, regular supervision and the chance to thrive in a lively and innovative service. The main purpose of this role is to lead the team, working closely with the service manager, to ensure excellent quality of care to people who use our service accessing treatment for substance use and their complex needs, in partnership with a clinical team, counsellors and other professionals involved in client’s care.

You will have an in-depth knowledge and experience of the challenges affecting people with substance use and related health and wellbeing issues, and you will be a resilient, compassionate and solution‑focussed leader – confident in coaching new and experienced staff alike. You will hold chairing responsibilities for a range of team meetings and so must have strong engagement skills and be confident in facilitating reflective and development sessions, inspiring high standards across every aspect of our service delivery and valuing members of the team as individuals.

The duties are varied, and no two days will be the same. Duties may include supporting other areas of service delivery across the county.

The Service Adult Drug and Alcohol Services across Gloucestershire transferred to Via on 1st April 2024. The role is part of Via’s structure and provides a great opportunity to build on existing service strengths, drive new developments and make a positive impact as part of this new contract.

To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package.

For an informal chat about the role, contact Sophie Osborne, Service Manager at sophie.osborne@viaorg.uk or 01452 223014. The closing date for applications is Monday 9th February 2026 at midnight. Interviews are likely to take place on 18th and 19th February 2026.

Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme.

Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles. Please email people@viaorg.uk if you have any recruitment enquiries or if you require this documentation in an accessible format.