Customer Reporting Analyst in North East

Customer Reporting Analyst in North East

North East Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Vianet

At a Glance

  • Tasks: Transform data into insights and support decision-making for teams and customers.
  • Company: Join a forward-thinking company focused on data-driven solutions.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on continuous improvement.
  • Why this job: Make a real impact on business intelligence while enhancing your analytical skills.
  • Qualifications: Strong Excel skills, excellent communication, and experience in report building.

The predicted salary is between 40000 - 50000 Β£ per year.

A new role has opened within our Data Insight team! You will turn data into actionable insights for both internal teams and external customers, confidently engaging with stakeholders to understand their needs and provide recommendations that drive better decisions. You will help retain and enhance our Volume Recovery Service by continually adding value and improving the quality of reporting. This is a chance to make a real impact on Vianet Group's Business Intelligence while working closely with the Head of Insight Services.

Key responsibilities will include:

  • Providing customers with intelligence and analysis to help them make better decisions
  • Owning personal workload in its entirety
  • Managing and maintaining standard Volume Recovery reporting and procedures
  • Supporting the Head of Insight Services in developing new advanced reporting products
  • Providing testing and playing a key role in the development and identification of improvement for software development
  • Applying continuous improvement methodologies to ensure our reporting/practices are fit for purpose

Essential experience skills you will need to have:

  • Competent in Excel
  • Excellent communication skills both verbal and written
  • Report building and development experience
  • Exceptional attention to detail
  • Previous experience in the pub industry
  • The ability to show initiative and be proactive
  • Good general knowledge in other Microsoft Office Applications: PowerPoint, Word
  • Previous experience in a data handling environment

Customer Reporting Analyst in North East employer: Vianet

Vianet Group is an exceptional employer that values innovation and collaboration within its Data Insight team. With a strong focus on employee growth, we offer opportunities for professional development and the chance to make a significant impact on our business intelligence initiatives. Our supportive work culture encourages creativity and proactive engagement, making it an ideal environment for those looking to thrive in a data-driven role.

Vianet

Contact Details:

Vianet Recruitment Team

We think you need these skills to ace Customer Reporting Analyst in North East

Data Analysis
Excel
Communication Skills
Report Building
Attention to Detail
Initiative
Proactivity