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- Tasks: Join our team as a Customs Operator, managing customs documentation and ensuring compliance.
- Company: Be part of a growing logistics company focused on global shipment movements.
- Benefits: Enjoy competitive salary, comprehensive training, and career progression opportunities.
- Why this job: This role offers a chance to work in a dynamic environment with a focus on problem-solving.
- Qualifications: Strong knowledge of UK/EU customs regulations and previous experience in customs clearance required.
- Other info: Additional language skills are a plus; thrive in a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a detail-oriented and organised Customs Operator to join our customs operations team. This role is critical in ensuring smooth and compliant customs clearance processes for shipments moving worldwide, with a focus on movements to and from Europe. You will be responsible for coordinating with clients, carriers, and customs authorities, ensuring adherence to UK and EU customs regulations.
Key Responsibilities:- Customs Documentation Management: Prepare and process import/export customs declarations using relevant systems (e.g., CDS, NCTS). Ensure accurate documentation checks, including invoices, packing lists, and certificates of origin. Manage the creation of T1 transit documents for shipments under customs control.
- Regulatory Compliance: Stay updated on UK and EU customs regulations, including post-Brexit changes. Monitor compliance with border requirements, ensuring all shipments meet HMRC and EU customs standards.
- Customer Coordination: Liaise with clients and overseas agents to collect necessary documentation and provide updates on shipment statuses. Address client queries regarding customs duties, VAT, and clearance processes. Work closely with freight forwarding teams to ensure timely and cost-effective movement of goods. Communicate with carriers and hauliers to track shipments and resolve any clearance delays.
- Problem Solving: Manage customs-related issues, such as shipment holds or non-compliance notices. Liaise with customs brokers, authorities, and other stakeholders to resolve disputes efficiently.
- Strong knowledge of UK and EU customs regulations and processes (e.g., export/import declarations, incoterms).
- Excellent attention to detail and organisational skills.
- Effective communication skills, both written and verbal.
- Previous experience in customs clearance or freight forwarding.
- Proficiency in using customs declaration software (e.g., Descartes, Destin8, or similar).
- Knowledge of specific road freight operations and regulations.
- Experience working with TSS (Trader Support Service) for Northern Ireland-related shipments.
- Additional language skills, particularly in European languages, are an advantage.
- Analytical mindset with the ability to process large amounts of data accurately.
- Proactive problem solver with a customer-focused approach.
- Ability to work effectively under pressure and meet tight deadlines.
- Strong teamwork and collaboration skills.
- Competitive salary based on experience.
- Comprehensive training on customs software and regulations.
- Opportunities for career progression within a growing logistics company.
- A supportive and dynamic work environment.
Customs Operator employer: Viamaster
Contact Detail:
Viamaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Operator
✨Tip Number 1
Familiarise yourself with the latest UK and EU customs regulations, especially post-Brexit changes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a constantly evolving field.
✨Tip Number 2
Network with professionals in the customs and logistics industry. Attend relevant events or join online forums where you can connect with others who work in customs operations. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Gain hands-on experience with customs declaration software like Descartes or Destin8. If you haven't used these systems before, consider taking online courses or tutorials to boost your proficiency, making you a more attractive candidate.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle common customs-related issues, such as shipment holds or compliance notices. Being able to articulate your problem-solving approach will set you apart from other candidates.
We think you need these skills to ace Customs Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs operations, particularly with UK and EU regulations. Include specific examples of your work with customs documentation and any software you have used.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Customs Operator role. Mention your attention to detail and organisational skills, and provide examples of how you've successfully managed customs processes in the past.
Highlight Relevant Skills: Emphasise your knowledge of customs regulations, problem-solving abilities, and communication skills. Make sure to mention any experience with customs declaration software and your ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customs Operator.
How to prepare for a job interview at Viamaster
✨Show Your Knowledge of Customs Regulations
Make sure to brush up on UK and EU customs regulations before the interview. Being able to discuss recent changes, especially post-Brexit, will demonstrate your commitment and understanding of the role.
✨Highlight Your Attention to Detail
As a Customs Operator, attention to detail is crucial. Prepare examples from your past experience where your meticulousness helped avoid issues or improved processes, particularly in customs documentation management.
✨Demonstrate Effective Communication Skills
Since you'll be liaising with clients, carriers, and customs authorities, practice articulating your thoughts clearly. Be ready to discuss how you've successfully managed client queries or resolved disputes in previous roles.
✨Prepare for Problem-Solving Scenarios
Think of specific instances where you faced customs-related challenges and how you resolved them. This will showcase your analytical mindset and proactive problem-solving abilities, which are key attributes for this position.
