Company Description
At Vialto we create the connections that build global careers and societies, bridging the gap between people and their aspirations. As the world of work continues to evolve, we are bringing together the individuals, ideas and technology to unlock business and human growth.
Job Description
As a Senior Manager, you will lead a team of associates, senior associates, and managers, along with a small offshore team made up of problem solvers with extensive global consulting, consular, and immigration experience, helping our clients solve their complex immigration issues from strategy to execution. Innovation forms a critical part of the role, and you will be asked to continually reassess how we deliver immigration services to ensure the best experience for our clients and colleagues.
Responsibilities
- Proactively manage a portfolio of clients, while reporting to Directors and above
- Manage day to day operations on global consular accounts
- Manage our in‑house and external network of immigration experts around the world
- Provide strategic advice to clients regarding business travel, business visa applications, legalisations, apostilles, and other consular and immigration related applications
- Be very closely involved in the financial management of clients, ensuring that your portfolio is profitable and meeting the target margins.
- Oversight and training of the team on financial acumen across the client portfolio.
- Be actively involved in business development activities to help identify and research opportunities on new/existing clients
- Develop your own and team’s technical acumen
- Management, oversight and delivery of large projects
- Contribute and develop products and efficiencies alongside our technology expert team to gain efficiencies and improve client experience
- Train, coach, and supervise Associates and Senior Associates as well as offshore team
Qualifications
The ideal candidate must have previous experience managing the delivery of Consular services to corporate and private clients.
- Strong consular and immigration experience including business visas, business travel requirements, legalisation processes, etc.
- Strong client service skills
- Able to demonstrate resilience, self‑motivation and a positive can‑do attitude
- Hard working and committed to completing tasks well with good attention to detail
- Ability to confidentially deal with demanding situations, people and requirements
- Proven organisational skills
- Clear, articulate and confident written and verbal communication skills that do not require review
- Primarily a team player but able to work under own initiative
- Proficient in use of standard office software
Additional Information
We are a truly global immigration provider delivering in‑house immigration services in 175+ countries. Our immigration services have been independently ranked No. 1 by Chambers and Partners two years running and we are categorised as Band 1 for immigration by Legal 500. This means that you will get the best training and be part of our market leading team.
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.
