Social Security Senior Manager

At Vialto Partners, we are market leaders in global mobility services. Our purpose is to connect the world. We are the only stand-alone global mobility business, offering a unique opportunity for our clients, stakeholders, and colleagues. Our teams help companies streamline and effectively manage their global mobility programmes in a cost-efficient and compliant manner. We provide clients with market-leading expertise in tax, immigration, business travel, rewards, compensation, remote work, payroll and workforce transformation, enabling them to support their employees wherever they work in the world.

As a Social Security Senior Manager, you will play a key leadership role in delivering social security advisory and compliance services to a portfolio of multinational clients. You will provide technical expertise on international social security matters, manage complex client engagements, and lead the delivery of high-quality services across Vialto Partners' global network.

Working closely with clients, government authorities and colleagues across our international practice, you will help organisations navigate increasingly complex global workforce and social security requirements while driving operational excellence and developing high-performing teams.

Responsibilities

• Lead the delivery of social security advisory and compliance services for a portfolio of multinational clients.
• Provide technical advice on UK and international social security matters, including international assignments, business travel, remote working arrangements and Certificates of Coverage.
• Build and maintain trusted relationships with clients, acting as a senior advisor on social security compliance and risk management.
• Manage complex client engagements, ensuring services are delivered accurately, efficiently and within agreed timelines.
• Identify opportunities to improve operational processes, policies and service delivery, leading discussions with clients and internal stakeholders.
• Develop and maintain internal social security policies and procedures to reflect regulatory changes and business requirements.
• Oversee the preparation, submission and monitoring of social security applications through government portals.
• Liaise with government authorities and external agencies to resolve social security matters and support compliance activities.
• Coordinate with Vialto Partners' global network to obtain Certificates of Coverage and manage cross-border compliance requirements.
• Review overlapping travel and certificate coverage periods to ensure compliance and data accuracy.
• Track application progress, monitor certificate issuance and communicate updates to clients and internal teams.
• Prepare client and interoffice billing.
• Produce dashboards, management reports and compliance metrics for clients and internal stakeholders.
• Support business development through proposals, presentations and client meetings.
• Develop technical guidance, training materials and knowledge-sharing initiatives for Social Security teams across the global network.
• Coach, mentor and develop junior team members while fostering a collaborative and high-performing culture.
• Collaborate with colleagues across Tax, Immigration, Payroll and Global Mobility to deliver integrated solutions for clients.

Qualifications

• Extensive experience in UK and international social security compliance, ideally within a professional services or global mobility environment.
• Strong technical knowledge of international social security legislation and cross-border workforce matters.
• Experience managing client relationships and leading complex engagements.
• Demonstrated people leadership experience with a passion for coaching and developing others.
• Excellent project management, organisational and stakeholder management skills.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Experience working with government authorities and managing compliance processes.
• Excellent written and verbal communication skills.
• Commercial awareness with experience supporting business development initiatives.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.

We are an equal opportunity employer and are committed to creating an inclusive environment where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

Vialto Partners is committed to providing reasonable accommodations throughout the recruitment process. If you require any adjustments to participate, please let us know and we will work with you to meet your needs.

We offer a competitive compensation and benefits package, flexible and hybrid working arrangements, ongoing learning and development opportunities, and the chance to build your career within a truly global organization dedicated to connecting the world.