Manager Business Travel in London

Vialto is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

We are seeking an experienced and motivated Manager to join our International Business Travel & Remote Work team. This role is ideal for an individual with:

• a strong understanding of global mobility, including compliance risks associated with international remote working arrangements.
• detail-oriented and highly organized skills to support the management, maintenance, and enhancement of our global employment tax technical database for international business travel & international remote work covering over 100 countries.

This role is central to ensuring our platform remains accurate, up to date, and aligned with legislative and regulatory developments across income tax, payroll, and social security. You will play a key role in delivering high-quality client services, supporting business development initiatives, coaching junior team members, and contributing to the continued growth of our team.

Key Responsibilities:

• Client Delivery – international remote work: Manage a portfolio of international remote work compliance engagements. Deliver practical advice relating to international remote work compliance obligations. Account management for clients using risk assessment and tracking technology tools. Identify and drive new business development opportunities in international remote work.
• Content Coordination & Communication: Act as the primary liaison with global network offices to gather country-specific updates on tax, payroll, and social security legislation in relation to international business travelers & international remote workers. Manage update cycles and ensure timely communication of required changes. Track progress of submissions from country contacts and escalate delays where necessary.
• Technical Content Review: Review technical content for accuracy, consistency, and completeness. Validate country submissions against legislative sources, internal standards, and established tax rules. Identify discrepancies, gaps, or ambiguous content and work with country contributors to resolve them. Monitor legislative and regulatory developments in assigned jurisdictions. Conduct targeted research to verify content or clarify technical points where needed.
• Content Management: System Updates, Quality Assurance & Continuous Improvement: Maintain version control and audit trails of all changes. Support enhancements to content templates, tax rule structures, or metadata as required. Perform periodic audits and quality checks on existing database content. Recommend improvements to content workflows, review processes, and documentation. Support ongoing efforts to streamline the update process and improve accuracy and efficiency.

Skills & Experience:

• Experience in personal tax, payroll, global mobility, or social security for international remote work.
• Preferred prior work with technical databases, content libraries, or compliance systems.
• Strong attention to detail and ability to work systematically.
• Excellent written communication skills.
• Ability to analyze and interpret tax or regulatory information (training can be provided).
• Strong organizational skills, with the ability to manage multiple jurisdictions and deadlines.
• Ability to collaborate effectively with teams in multiple countries and time zones.

Personal Attributes:

• Proactive, self-motivated, and able to take initiative.
• Comfortable working in a structured, process-driven environment.
• Strong problem-solving mindset and willingness to challenge unclear inputs.
• Reliable team player with a customer-service mindset toward internal stakeholders.

What We Offer:

• A chance to manage an exciting portfolio of international remote work clients.
• Opportunity to work with a global network of technical professionals.
• A structured role with clear processes and measurable impact.
• Training on internal systems, tax content, and international update workflows.
• Exposure to international tax developments across 100+ countries.
• A collaborative environment focused on accuracy, quality, and continuous improvement.

This position is for: London location Hybrid model (3 days in the office). We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.