Business Travel (Immigration SME) Senior Associate in London

Vialto Partners is a market leader in global mobility services. Our purpose is to "Connect the world". We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

In this position, you will play a key role within our Business Travel team specialised in Immigration for short-term travel. You will provide expert guidance, immigration-related support and client engagement management to optimise the business travel experience of our clients. Responsibilities include but are not limited to:

• Act as the primary point of contact for clients with employees on business trips, offering exceptional service and support.
• Regularly communicate with clients to update them on the progress of trip assessments, address concerns and ensure client satisfaction.
• Build and nurture strong client relationships to foster long-term partnerships and drive business growth.
• Serve as Immigration specialist for business travel related Immigration matters, including compliance with Immigration laws and regulations.
• Partner with the product team to ensure the immigration content in the platform is technically sound and up to date.
• Conduct complex thorough assessments and provide guidance on immigration related aspects of business travel, including visas, work permits and compliance.
• Collaborate with clients to implement Immigration strategies for business travel, minimising liabilities for both the company and the employee.
• Stay updated on international Immigration laws and regulations, offering insights and recommendations to clients based on changing Immigration landscape.
• Provide expert advice on Immigration and related matters to support business trip planning and execution.
• Identify and pursue new business opportunities within the client base by understanding their evolving needs.
• Work to expand the client portfolio and nurture existing client relationships to drive revenue growth.
• Analyse Market trends and competitive landscape to identify potential growth areas and opportunities.

You will work on a variety of projects and workstreams as an immigration subject matter expert, including, for example: business traveller technology implementations, business traveller data analysis, business traveller governance support, including process mapping and policy drafting, supporting all aspects of business development specific to our business traveller offering (creating thought leadership and marketing materials, managing formal proposal processes, managing client demonstrations) supporting the Business Traveller Services leadership as we continue to focus on delivering our growth strategy.

Additional responsibilities may include:

• Bring business immigration knowledge, innovation and insight to create value for clients and the firm.
• Embrace the digital transformation being undertaken in our business.
• Directing and driving the commercial success of multiple engagements.
• Being part of and contributing to fostering the fun working environment offered by Vialto and acting as an advocate to promote our continuous learning culture.
• Project management experience preferred but not crucial.

This is a regular, full-time role. This is a hybrid position. Location: London. We are an equal opportunity employer that does not discriminate based on any legally protected status.