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- Tasks: Execute diverse operational tasks in logistics, ticket management, and customer care.
- Company: Join viagogo, the world's largest ticket marketplace for live events.
- Benefits: Competitive salary, vibrant team culture, and amazing career growth opportunities.
- Other info: Work closely with industry leaders and gain hands-on experience.
- Why this job: Kickstart your career in a fast-growing e-commerce company with real impact.
- Qualifications: Recent graduates with a Bachelor's degree; multilingual skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
viagogo is the world’s largest marketplace for tickets to live events. Our goal is to bring the widest selection of concert, sport, theatre, and festival tickets to every fan’s fingertips. With millions of happy customers from over one hundred different countries, we’re well on our way. We’ve made this possible by providing a safe and secure platform for fans to buy and sell tickets to live events anywhere in the world.
Job Description
Overview of Role
viagogo is the world’s largest ticket marketplace, giving fans access to the best events in sports and live entertainment through a state-of-the-art online ticketing platform. We provide choice, convenience and consumer protection, so that people can buy and sell tickets for live events all over the world with confidence. We are the market leader in our sector and one of the fastest growing e-commerce companies in the world, offering our service to customers in nearly 60 countries.
We’re looking to hire ambitious, intelligent, and talented people to help expand our business. This role is the perfect stepping stone from university or grad school into a high growth multinational internet company with a start-up ethos. You’ll learn what it takes to execute the operations in an e-commerce business by gaining hands-on experience across key operational areas. The role requires you to assume the main responsibilities distinct to the operational department you’re assigned to and identify and solve the critical issues the business encounters as it scales. Your training won’t be in a classroom – we will expect you to learn quickly on the job, absorb a considerable amount of information in a short amount of time, and be a strong team contributor within months.
This position is also a unique opportunity to work directly with senior executives, some of the most experienced leaders in the industry. Strong performers can expect to be in a managerial position within 24 months, and leading a department within 3-4 years. The role will be based in London, UK. Your package will include a competitive basic salary for the tech start-up scene, not to mention a fun team, a great working environment and amazing career prospects.
Responsibilities:
- Execute a wide variety of operational tasks associated with logistics, ticket inventory management, website data management and customer care.
- Mastering several bespoke internal software tools built to support each operational department.
- Full ownership of the operational actions in a specific department area (i.e: country/regional responsibility) to maximize accountability.
- Fixing and troubleshooting operational issues as they arise. Requires you to build a strong domain and cross-functional knowledge.
- Proactively identify and implement solutions to improve the efficiency of the internal processes.
Skills and Attributes:
- Organized and reliable with attention to detail.
- Strategic thinking and problem-solving skills.
- High degree of creativity, curiosity, and optimism, with an eye for possibilities that will drive the business forward.
- Entrepreneurial mind-set with a strong bias towards action.
- Outstanding written and oral communication.
- Recent graduate with a Bachelor’s Degree from an accredited top-tier College.
- Multi-lingual skills are an added bonus, especially German, Italian, Spanish, French, Chinese.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Operations Associate - German, Italian, Spanish, French, Chinese Speaking in London employer: viagogo
Contact Detail:
viagogo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - German, Italian, Spanish, French, Chinese Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at viagogo. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching viagogo’s operations and recent news. Show us you’re genuinely interested in the company and how you can contribute to our growth. We love candidates who come prepared!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting operational issues, think of examples from your past experiences where you identified a problem and implemented a solution. We want to see your creative side!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team at viagogo!
We think you need these skills to ace Operations Associate - German, Italian, Spanish, French, Chinese Speaking in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining viagogo and contributing to our mission of connecting fans with live events.
Tailor Your CV: Make sure your CV is tailored to the Operations Associate role. Highlight any relevant experience or skills that align with the job description. We love seeing how your background fits into our fast-paced environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at viagogo
✨Know the Company Inside Out
Before your interview, make sure you research viagogo thoroughly. Understand their mission, values, and the services they offer. Familiarise yourself with their marketplace and recent news. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Language Skills
Since the role requires multilingual abilities, be prepared to demonstrate your language skills during the interview. Practice speaking in German, Italian, Spanish, French, or Chinese, depending on your strengths. This will highlight your suitability for the position and your ability to communicate effectively with diverse customers.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of examples from your past experiences where you identified issues and implemented solutions. Be ready to discuss how you would approach operational challenges at viagogo, showcasing your strategic thinking and creativity.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the team dynamics, the training process, or future projects. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.