At a Glance
- Tasks: Drive performance and engagement through impactful training across multiple teams.
- Company: Fast-growing luxury hospitality and live events business with a premium focus.
- Benefits: Competitive salary, private healthcare, enhanced holiday, and career progression.
- Other info: Collaborative culture with excellent long-term career prospects.
- Why this job: Make a real impact in a dynamic environment while developing high-performing teams.
- Qualifications: Experience in sales training and strong coaching skills required.
The predicted salary is between 50000 - 50000 € per year.
An exciting opportunity has arisen with a fast-growing, high-performance business operating within the luxury hospitality and live events sector. This organisation delivers premium experiences across some of the UK and world’s most prestigious sporting and entertainment events, working with high-end corporate clients and VIP audiences. They are now looking to appoint a Sales Training & Development Manager to drive performance, capability, and engagement across multiple teams and office locations.
This is a highly visible role where you will work closely with senior leadership to shape training strategy, improve sales effectiveness, and support the ongoing development of both new and existing employees across Sales, Marketing, Operations, and wider business functions. The position would suit an energetic and commercially minded trainer who thrives in fast-paced environments and enjoys building high-performing teams through impactful coaching and development programmes.
The Role
Reporting into the Director of People and partnering closely with commercial leadership, you will take ownership of onboarding, sales enablement, leadership development, and continuous learning initiatives across the business. Key responsibilities will include:
- Delivering engaging onboarding and induction programmes for new starters
- Providing sales training across areas such as cold calling, objection handling, negotiation, consultative selling, and pipeline management
- Coaching employees through call listening, feedback sessions, and floor support
- Supporting managers with leadership development, coaching techniques, and performance conversations
- Designing and delivering training content including presentations, guides, workshops, and e-learning materials
- Identifying skills gaps and monitoring training effectiveness through data and performance insights
- Collaborating with Operations and Marketing teams to improve product knowledge and cross-functional alignment
- Supporting a positive, high-performance culture across multiple office locations
About You
Applicants should ideally have:
- Previous experience in a sales training, learning & development, or enablement-focused role
- Strong understanding of sales environments, ideally including telesales or outbound sales
- Experience coaching individuals and teams within fast-paced commercial businesses
- Confidence delivering training both one-to-one and in group settings
- Strong communication, facilitation, and stakeholder management skills
- Experience developing leadership or management capability would be highly advantageous
- Familiarity with CRM systems such as Salesforce
What’s on Offer
The successful candidate will join an ambitious and people-focused organisation offering excellent long-term career prospects alongside a highly collaborative culture. Benefits include:
- Competitive salary package
- Clear progression opportunities
- Private healthcare and dental cover
- Enhanced holiday allowance increasing with service
- Pension and life assurance
- Team socials and incentive schemes
- Long-service rewards and sabbatical opportunities
- Christmas office closure
This is a fantastic opportunity for a passionate trainer or sales enablement professional looking to make a genuine impact within a dynamic, premium brand environment.
Training & Development Manager employer: Via
Join a dynamic and ambitious organisation in the luxury hospitality and live events sector, where your role as a Training & Development Manager will be pivotal in shaping high-performing teams across multiple locations. With a strong focus on employee growth, you will benefit from a collaborative culture, competitive salary, private healthcare, and clear progression opportunities, all while working in the vibrant city of London and engaging with prestigious clients. This is an exceptional opportunity to make a meaningful impact in a fast-paced environment that values innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Development Manager
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality and live events sector. Attend industry events, join relevant online groups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your skills through practical demonstrations. If you’re applying for a training role, consider preparing a mini-training session or presentation. This will not only highlight your expertise but also give them a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team and making an impact in the luxury sector.
We think you need these skills to ace Training & Development Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Training & Development Manager. Highlight your experience in sales training and development, and don’t forget to mention any specific achievements that showcase your ability to drive performance and engagement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this fast-paced environment. Share your passion for coaching and development, and how you’ve successfully built high-performing teams in the past.
Showcase Your Skills:In your application, make sure to highlight your strong communication and facilitation skills. We want to see examples of how you've effectively delivered training and supported managers in their development. Don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Via
✨Know the Company Inside Out
Before your interview, dive deep into the company’s values, mission, and recent projects. Understanding their approach to luxury hospitality and live events will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Training Experience
Be ready to discuss specific examples from your past roles where you've successfully delivered training or coaching. Highlight how your strategies improved sales effectiveness or team performance, as this aligns perfectly with what they’re looking for in a Sales Training & Development Manager.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle real-life training challenges, like addressing skills gaps or improving team engagement. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to adapt in fast-paced environments.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about their training culture, team dynamics, and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
