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- Tasks: Lead a team to deliver impactful recovery services and support individuals in need.
- Company: Via, a compassionate organisation dedicated to health and wellbeing.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Compassionate individuals with strong communication skills and the ability to handle pressure.
- Other info: Join a dynamic team and help shape a positive workplace culture.
The predicted salary is between 37282 - 39222 £ per year.
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We're open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
This is an exciting opportunity to join a fast-paced and growing organisation. We're looking for a Team Leader to join our Redbridge Adult Drug and Alcohol Service. They will be leading the team who deliver activities and interventions within our thriving Redbridge Recovery Hub. This includes daily abstinence-based groups, Family and Friends support, acupuncture, Women's Space, Capital Card Events, BRIC and ETE programmes, and professional training.
Team Leaders at Via are key to ensuring the delivery of excellent services, maintaining continuity of care, ensuring adequate cover for service delivery, meeting service contractual requirements and key performance indicators, and responding to internal and external audits and reviews. They support and develop recovery practitioners to be able to deliver effective case management of service users, including a thorough understanding of local pathways and safeguarding, in 121 and group settings. Team Leaders work effectively in partnership with stakeholders including those who use our services, staff and volunteers, to co-lead the development and maintenance of high-quality services ensuring adherence with all Via policies, practice and principles.
This is not just a job – you'll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more. We're looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. If you're someone who is a good listener, stays curious, and wants to make a difference, we'd love to hear from you.
Deadline: 1/3/26 at midnight
Salary: £37,282 - £39,222 inclusive.
Vacancy type: Permanent
Working hours: 37.5 hours per week, Monday-Friday. Usual hours are 9am-5pm, with some late duty in rotation with other Team Leaders.
Our Deputy Service Manager is happy to talk through this role, what a typical day might look like, development opportunities, and Via's national network. You can reach Richelle Marks by email.
Team Leader employer: Via
Contact Detail:
Via Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Via. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching Via's values and mission. Show us how your experience aligns with our commitment to care and support. We love seeing candidates who resonate with our culture!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see the real you! Use examples from your past that highlight your leadership skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in the context of health and wellbeing.
Be Authentic: We value genuine communication, so be yourself! Use a friendly tone and share your personal experiences that relate to the role. This helps us see the real you and how you align with our values.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have, especially in leadership or support roles. We’re looking for someone who can lead a team effectively, so don’t hold back on your achievements!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we receive all your details and gives you a chance to explore more about us while you’re at it!
How to prepare for a job interview at Via
✨Understand the Mission
Before your interview, take some time to really understand Via's mission and values. They care deeply about health and wellbeing support, so think about how your own values align with theirs. Be ready to share personal experiences that demonstrate your commitment to helping others.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, especially in challenging situations. Highlight your communication skills and how you empower others to achieve their best.
✨Familiarise Yourself with Services
Get to know the specific services offered at the Redbridge Recovery Hub. Understanding the daily activities and interventions will help you speak confidently about how you can contribute to the team. Think about how you would approach leading these initiatives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face as a Team Leader and how you would handle them. Practising your responses can help you stay calm and collected during the interview.
