At a Glance
- Tasks: Lead the Redbridge adult drug and alcohol treatment service, driving continuous improvement.
- Company: Via is dedicated to providing health and wellbeing support, recently re-awarded their service contract.
- Benefits: Join a fast-paced growing organisation with a focus on impactful health services.
- Other info: Role involves collaboration with commissioners and partners in the Borough.
- Why this job: Shape the future of Via Redbridge and develop a high-performing team.
- Qualifications: Seeking an experienced leader with a values-led approach and strategic vision.
The predicted salary is between 60000 - 70000 £ per year.
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. We're looking for an experienced and dynamic Service Manager to lead Via's Redbridge, our adult drug and alcohol treatment service. This is an exciting opportunity to join a fast-paced and growing organisation. Via has recently been re‐awarded the contract to continue delivering this service, a recognition of the quality and impact of the work our team delivers every day.
As we build on that success, we are investing in strengthening our management structures across all Via services within the Borough – which also includes young people, sexual health, and smoking cessation services. This role sits at the heart of that ambition.
As Service Manager, you will provide strategic and operational leadership across the full breadth of the Redbridge Adult service, working closely with the Area Manager, a Deputy Service Manager, commissioners, partners, and the Redbridge management team to drive continuous improvement and deliver outstanding outcomes for the people we support.
This is a role for a confident, values‐led leader who is ready to shape the next chapter of Via Redbridge, developing a high‐performing team, embedding effective governance, and championing Via's values within a culture of recovery, inclusion, and innovation.
Service Manager in London employer: Via
Via is located in Redbridge and focuses on health and wellbeing support. They are investing in management structures across various services, including young people and sexual health. The team is committed to delivering outstanding outcomes and fostering a culture of recovery and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Via.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Via.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Via.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Via. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Via. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Via
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Via. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
