Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the welcoming face of our service, managing reception and supporting diverse teams.
- Company: A compassionate organisation dedicated to helping people rebuild their lives.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Join a dynamic team and contribute to meaningful community initiatives.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication, IT skills, and a calm approach under pressure.
The predicted salary is between 22000 - 26000 £ per year.
As an Administrator/Receptionist, you will be the 'first face of the service', providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders. You will demonstrate a non‑judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence, invoices and petty cash.
This is a dynamic and varied role, involving collaboration with colleagues across multi‑disciplinary teams and external stakeholders, ensuring compliance with all Via policies and safeguarding principles. You will take lead for the security, tidiness, and health and safety of the premises, including completing and actioning regular risk assessments and checks, and coordinating necessary repairs or maintenance. You'll also support performance and service quality by assisting with data collection, record auditing under the guidance of the Data Manager.
In addition, you will play an active part in supporting service user involvement, volunteers, and peer mentors, and will be required to minute multi-disciplinary meetings. This is not just a job – you'll help people rebuild their lives, reconnect with their families and friends, return to work or education, and much more.
Responsibilities and Qualifications
We are looking for individuals with compassion, strong communication skills, the ability to stay calm under pressure, and competence in IT and administrative tasks. Candidates should be capable of maintaining a busy reception area, handling switchboard duties, processing referrals and assessments, managing correspondence, invoices and petty cash, and supporting multi-disciplinary teams. They must also be able to conduct risk assessments, coordinate repairs, maintain premises safety, collect and audit data, minute meetings, and support service user involvement initiatives.
Values
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We are open, honest and inclusive. We get things done.
We are a disability confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job.
Administrator/Receptionist in Kingston upon Thames employer: Via
Contact Detail:
Via Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist in Kingston upon Thames
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you connect your own experiences with what they stand for, showing that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to engage warmly and professionally is key. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it makes it easier for us to keep track of candidates. Plus, it shows you're proactive and keen on joining our team!
We think you need these skills to ace Administrator/Receptionist in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for helping others and your commitment to providing a warm welcome.
Tailor Your Application: Make sure to tailor your application to the role of Administrator/Receptionist. Highlight your IT skills, communication abilities, and any experience you have in busy reception environments. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can handle a busy environment, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Via
✨Show Your Warmth
As the first face of the service, it's crucial to demonstrate a warm and welcoming attitude. Practice your greeting and body language beforehand, so you come across as friendly and approachable right from the start.
✨Know Your Stuff
Familiarise yourself with the company’s values and mission. Be ready to discuss how your skills in communication and IT can contribute to their goals, especially in supporting service user involvement and multi-disciplinary teams.
✨Stay Calm Under Pressure
This role can be dynamic and busy, so think of examples from your past experiences where you've successfully managed stress. Share these stories during the interview to showcase your ability to stay composed and effective in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can best support the service and its users.