At a Glance
- Tasks: Lead and coordinate administrative teams to deliver high-quality services across Gloucestershire.
- Company: Via, a mission-driven organisation supporting health and wellbeing.
- Benefits: Empowering workplace culture, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and impact in a supportive network.
- Why this job: Join us to help people rebuild their lives and create positive change in the community.
- Qualifications: Strong leadership skills, compassion, and excellent communication abilities.
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
This is an exciting opportunity to join a fast-paced and growing organisation. We’re looking for a senior administrator for our Gloucestershire Service. An exciting leadership opportunity has arisen within our Gloucestershire service. This role covers the county but will be predominantly based in the Gloucester Hub – it is important to note that cover and travel to our other Hubs in Cheltenham, Stroud, and Cinderford will be required.
As a key member of our wider Gloucestershire leadership team, you will play an important role in shaping and delivering high-quality administrative services across the county. This Senior Administrator position offers the opportunity to take on new challenges, further develop your leadership skills, and make a meaningful impact within a supportive local and national network.
The successful candidate will lead and coordinate the SPOC and clinical admin teams, ensuring excellent service user and community engagement. They will be responsible for meeting contractual requirements, completion and oversight of invoicing and ordering, while responding effectively to internal and external audits, including Care Quality Commission (CQC) inspections.
Working in partnership with service managers, partner agencies, healthcare providers and people who use our services, the successful candidate will contribute to the continuous development of a high-quality, recovery-focused service.
The successful candidate will:
- Lead and support the Gloucestershire administration teams.
- Manage staff through supervision, performance management, coaching and professional development, while coordinating administrative tasks and cover.
- Oversee administrative performance and ensure compliance with CQC standards, NICE guidance, safeguarding legislation, GDPR, Information Governance and organisational policies, while managing incidents, complaints and service risks.
This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more. We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.
Senior Administrator in Gloucester employer: Via
Join a dynamic and ambitious team in Glasgow, where your leadership will directly shape the future of a fast-growing business in the sports and hospitality sector. With a strong focus on employee development, you'll enjoy a vibrant work culture that encourages innovation and collaboration, alongside a competitive salary and an impressive benefits package including uncapped commission and opportunities for progression. This is more than just a management role; it's a chance to make a meaningful impact while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Gloucester
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Via!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Via.
We think you need these skills to ace Senior Administrator in Gloucester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Via. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Via and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Via. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Via's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Via
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Via.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Via will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Via and how you would contribute to adapting HR strategies.
