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- Tasks: Welcome service users and support group activities in a friendly environment.
- Company: A dedicated psychosocial service focused on community support.
- Benefits: Gain valuable experience, develop skills, and make a positive impact.
- Why this job: Be part of a team that helps others while enhancing your own skills.
- Qualifications: No specific qualifications needed, just a caring attitude and willingness to learn.
- Other info: Flexible hours and opportunities for personal growth in a supportive setting.
As a Volunteer Group support, you will provide a welcome presence for people coming into the service. Your role will include:
- Covering group support duties, and welcoming service users to the service.
- This is a psychosocial service, supporting the collection, collation and inputting of all Via service data as it relates to groups.
- Managing a local database and working with a national database that records a comprehensive information data set that informs understanding of the services performance and treatment outcomes.
- Being non-judgemental, calm, understanding and professional during sessions.
- Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records.
- Participating in team meetings where relevant and carrying out other tasks as deemed necessary to support the needs of the service.
Volunteer Group Support in City of London employer: Via
Contact Detail:
Via Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Group Support in City of London
✨Tip Number 1
Get to know the organisation! Research their values and mission so you can show how your vibe aligns with theirs. This will help you stand out when you chat with them.
✨Tip Number 2
Practice your welcoming skills! Since you'll be the friendly face for service users, think about how you can make them feel at ease. Role-play with a mate to nail that warm, non-judgemental approach.
✨Tip Number 3
Brush up on your data management skills! Familiarise yourself with databases and how to input data accurately. This will show you're ready to handle the admin side of things like a pro.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Volunteer Group Support in City of London
Some tips for your application 🫡
Show Your Warmth: As a Volunteer Group Support, your welcoming presence is key! Make sure to convey your friendly and approachable nature in your application. Share experiences where you've made others feel comfortable and supported.
Highlight Your Organisational Skills: You'll be managing databases and handling administrative tasks, so let us know about your organisational skills! Mention any relevant experience with data management or administrative duties that showcases your attention to detail.
Emphasise Your Non-Judgemental Attitude: In this role, being calm and understanding is crucial. Use your application to demonstrate how you’ve handled sensitive situations in the past. We want to see that you can create a safe space for service users.
Get Involved with Our Team Spirit: Team meetings and collaboration are part of the gig! Show us that you're a team player by mentioning any group projects or teamwork experiences. We love to see how you contribute to a positive team environment!
How to prepare for a job interview at Via
✨Know the Service Inside Out
Before your interview, make sure you understand the psychosocial service and its goals. Familiarise yourself with the types of support offered and the importance of data collection in improving service performance. This knowledge will show your genuine interest and commitment.
✨Showcase Your People Skills
As a Volunteer Group Support, you'll be welcoming service users and providing a calm presence. Prepare examples from your past experiences where you've demonstrated empathy, patience, and professionalism. Highlighting these skills will help you stand out as a candidate who can connect with others.
✨Be Ready for Administrative Questions
Since the role involves managing databases and handling administrative tasks, brush up on your organisational skills. Be prepared to discuss your experience with data management and any relevant software. Mention specific tools you've used and how you ensure accuracy in record-keeping.
✨Engage in Team Dynamics
Team meetings are part of the role, so be ready to talk about your experience working in teams. Share how you contribute to group discussions and support your colleagues. Showing that you can collaborate effectively will demonstrate your fit for the team-oriented environment.
