Recovery Practitioner in Chester

Who we are

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.

• Be human. We are accessible, genuine and humble. Always learning.

• Do the right thing. We’re open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we’re looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

We’re looking for Recovery Practitioner for our Cheshire West and Chester Service.

Within this role, you will play a vital part in delivering substance misuse treatment and recovery support for individuals across Cheshire West & Chester. This is a community-based role which requires daily travel across the borough, including regular travel to rural communities, service hubs, satellite locations and people’s homes.

The successful candidate will undertake assessments, home visits and outreach appointments while travelling across Cheshire West and Chester. You will manage a caseload, ensuring timely and effective support for service users. You will deliver harm reduction advice, psychosocial interventions, and overdose prevention advice.

Work collaboratively with colleagues and key stakeholders across multi-disciplinary teams, ensuring adherence with all Via policies and safeguarding principles. The post holder will also work closely with Via’s Health and Wellbeing Coach, who works across the county, to support joined-up care and improve access to health and wellbeing support for people using the service.

This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We’re looking for individuals with compassion, and the ability to stay calm under pressure. Strong communication skills, empathy and patience are needed for the post holder to providing care to service users who have diagnosed mental illness, have experienced complex trauma, and who experience difficulties engaging with mainstream services.

This role would particularly suit someone with extensive experience in substance misuse services, alongside strong safeguarding knowledge and confidence in identifying, assessing and responding to risk.

If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.

Deadline: 08/11/2026 at midnight

Interviews will be held on 16/11/2026

Salary: £ 27,748 - £31,685 per annum

Vacancy type: 12-month fixed-term contract / Full Time, with the possibility of extension subject to funding.

Our Deputy Service Manager, is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. You can reach Marta Makarewicz on marta.makarewicz@viaorg.uk