At a Glance
- Tasks: Support individuals in recovery from substance use and manage a caseload of safeguarding clients.
- Company: Via, a leading health and wellbeing support organisation.
- Benefits: Competitive salary, peer support, training, and a vibrant workplace culture.
- Why this job: Make a real difference in people's lives and help them rebuild their futures.
- Qualifications: Compassionate individuals with good communication skills and a desire to help others.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 26940 - 29124 £ per year.
Location: Cheltenham
Salary: £26,940.00 to £29,124.00 per annum dependent on experience
Vacancy Type: Permanent/Full Time
Working Hours: 37.5
Application Deadline: Tuesday, March 10, 2026
Who we are: At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values: Care, Be human, Always learning, Do the right thing.
What we’re looking for: This is an exciting opportunity to join a fast-paced and growing organisation. We’re looking for a Recovery Practitioner specialising in Safeguarding, for our Cheltenham Service. This role will manage a caseload of safeguarding clients, providing those who use our services, as well as the full range of stakeholders, information relevant to treatment. You will also provide a range of interventions, such as harm reduction, brief interventions or assessment, where required.
You will be actively involved in co-ordinating and participating in a multi-agency approach to those who use our services, liaising with a variety of partner agencies and safeguarding professionals. You will also work collaboratively with colleagues and key stakeholders across multi-disciplinary teams, ensuring adherence to all Via policies and safeguarding principles.
The main purpose of this role is to provide excellent quality of care to people who use our service accessing treatment for substance use and their complex needs, in partnership with our clinical team, counsellors and other professionals involved in client’s care. You will have an in-depth knowledge and experience of the challenges affecting people with substance use and related health and wellbeing issues.
Working as part of a dynamic team you will be responsible for managing a caseload of clients, to include prescribing, providing a good quality of interventions at varying stages of their recovery as well as developing and delivering a wide range of groups. The duties are varied, and no two days will be the same. Duties include supporting other areas of service delivery as well as helping to take part in a wide range of special interests and activities that support health and wellbeing such as smoking cessation and local events.
This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more. We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.
Deadline: Tuesday 10th March at midnight
Salary: £26,940 to £29,124 per annum, dependent on experience
Vacancy type: Permanent
Working hours: Monday – Friday, 9am-5pm
Our Safeguarding Team Manager is happy to talk through this role, what a typical day might look like, development opportunities, and Via's national network.
Recovery Practitioner in Cheltenham employer: Via
Contact Detail:
Via Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Practitioner in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Via, they care about compassion and support, so think about how your experiences align with their mission and be ready to share those stories.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills as a Recovery Practitioner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Via.
We think you need these skills to ace Recovery Practitioner in Cheltenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Recovery Practitioner role. We want to see how you can bring our values of care, being human, and always learning to life in your work.
Showcase Your Passion: Let your enthusiasm for helping others shine through in your written application. Share any relevant experiences that demonstrate your commitment to supporting individuals with substance use issues and their families.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what makes you a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and securely, and you’ll have access to all the latest updates about the role and our organisation.
How to prepare for a job interview at Via
✨Know Your Stuff
Make sure you understand the role of a Recovery Practitioner inside out. Familiarise yourself with safeguarding principles, harm reduction strategies, and the specific challenges faced by those dealing with substance use. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
During the interview, highlight your ability to empathise and connect with clients. Share examples from your past experiences where you've demonstrated compassion and effective communication skills. Remember, this role is all about helping people change their lives for the better, so let your passion shine through!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to safeguarding and client care. Think about potential scenarios you might face and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the organisation's approach to client care. This shows that you're engaged and serious about the role, plus it gives you a chance to assess if the company culture aligns with your values.