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- Tasks: Be the welcoming face of our service, managing reception and supporting various administrative tasks.
- Company: Join a dynamic team at Via Kingston, dedicated to improving community health and wellbeing.
- Benefits: Enjoy 30 days annual leave, health initiatives, financial perks, and career development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Strong IT and communication skills, with a non-judgemental attitude towards diverse individuals.
- Other info: Permanent, full-time role with opportunities for growth and collaboration across multi-disciplinary teams.
The predicted salary is between 28800 - 43200 £ per year.
You will be the ‘first face of the service’, providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders. You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will be able to manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence, invoices and petty cash.
This is a dynamic and varied role, involving collaboration with colleagues across multi-disciplinary teams and external stakeholders, ensuring compliance with all Via policies and safeguarding principles. You will take lead for the security, tidiness, and health and safety of the premises, including completing and actioning regular risk assessments and checks, and coordinating necessary repairs or maintenance.
You’ll also support performance and service quality by assisting with data collection, record auditing under the guidance of the Data Manager. In addition, you will play an active part in supporting service user involvement, volunteers, and peer mentors, and will be required to minute multi-disciplinary meetings.
Via Kingston is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Kingston residents, irrespective of circumstance.
The role is based at our Kingston hub in Surbiton Health Centre, KT6 6EZ, but may involve travel to external meetings and to other Via locations as needed. This is a permanent, full-time position, working 37.5 hours per week.
Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme. Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles.
Administrator / Receptionist in Kingston upon Thames employer: Via Westminster Drug Project
Contact Detail:
Via Westminster Drug Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Receptionist in Kingston upon Thames
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing about Via Kingston's commitment to diversity and community health will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first face people see, being able to engage warmly and professionally is key. Try role-playing common reception scenarios with a friend to build your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're proactive and interested in how you can contribute to the team. Think about asking about their approach to service user involvement or how they support staff development.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Administrator / Receptionist in Kingston upon Thames
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Administrator / Receptionist role. Highlight your IT and communication skills, and any experience you have in managing busy environments. This will help us see how you fit into our dynamic team!
Follow the Guidelines: Check out the guidance on our website for completing the application. It’s super helpful and will ensure you don’t miss any important details that we’re looking for in your submission.
Apply Early: Don’t wait until the last minute to submit your application! We might close the advert early if we get enough applications, so get yours in as soon as you can to avoid missing out on this opportunity.
How to prepare for a job interview at Via Westminster Drug Project
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as managing a busy reception and supporting data collection. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your People Skills
As the first face of the service, it’s crucial to show that you can engage with people from diverse backgrounds. Prepare examples of how you've successfully interacted with different individuals in past roles, highlighting your non-judgemental attitude and communication skills.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing multiple tasks at the reception or dealing with challenging visitors. Think through these scenarios beforehand and be ready to share your thought process and solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of challenges the service faces, or how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.