Strategy & Operations Associate, Global Operations

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

The Global Operations team works across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world. As a Strategy & Operations Associate, you will join one of our central Strategy & Operations teams (Fleet, Driver, Support) and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more.

What You’ll Do:

• Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies.
• Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations.
• Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations.
• Data analysis: Perform detailed analyses to support data-driven decision-making.
• Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders.
• Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams.
• Strategic partnerships: Develop and nurture strategic partnerships to achieve Via’s growth and operational objectives.

Who You Are:

• Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone.
• Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner.
• Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
• Detail oriented: Meticulous and vigilant, with a high level of attention to detail.
• Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills.
• Minimum of 0-2 years of work experience.
• Have a Bachelor’s Degree with a record of exceptional academic achievement.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary Range: $65,000-$85,000.
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?

Via is an equal opportunity employer.

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