Operations Executive

Operations Executive

Full-Time 35000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the COO and drive operational improvements in a fast-growing life insurer.
  • Company: Join an innovative UK life insurer redefining the industry with technology.
  • Benefits: Competitive salary, share options, hybrid work, and flexible holidays.
  • Other info: Gain direct exposure to senior leadership and shape the future of the business.
  • Why this job: Make a real impact and accelerate your career in a dynamic environment.
  • Qualifications: Graduate calibre or up to 5 years of experience; strong communication skills.

The predicted salary is between 35000 - 50000 £ per year.

This role is being handled by Via, a secure hiring platform used by employers to review candidates. After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match.

About the company

Via is supporting a fast-growing, ambitious UK life insurer that is redefining how life insurance is built and distributed. Our client is an innovative, technology-driven business at an exciting stage of growth — scaling its team, expanding its partnerships, and investing heavily in the customer experience. The business operates with an entrepreneurial mindset and a senior team that has deep expertise across insurance, financial services, and technology. This is a company where smart, motivated people are given real responsibility early and where the work you do genuinely shapes the direction of the business.

The opportunity

You will work directly with the COO of an ambitious life insurer at an inflection point — gaining hands-on exposure across operations, partnerships, customer experience, and product. If you're commercially minded, curious, and ready to make a visible impact from day one, this is an exceptional platform to accelerate your career.

What you'll do

  • Support the COO across operational and strategic initiatives
  • Manage and develop key distribution and business partner relationships
  • Drive product and operational improvement projects end-to-end
  • Deliver excellent customer experience through responsive problem-solving
  • Coordinate across teams to improve processes and internal workflows
  • Deploy AI and modern tooling to lift team productivity
  • Own reporting, analysis, and day-to-day operational delivery
  • Contribute ideas and help shape how the business scales

What we're looking for

  • Graduate calibre or up to 5 years of professional experience
  • Strong communication and organisational skills
  • Naturally curious, analytical, and eager to learn fast
  • Comfortable with shifting priorities in a fast-moving environment
  • Positive, hands-on attitude — no task too big or small
  • Interest in operations, fintech, insurtech, or financial services
  • Sharp attention to detail across multiple concurrent tasks
  • Open and enthusiastic about using AI in day-to-day work

Nice to have

  • Insurance or life insurance background
  • Experience in fintech or insurtech
  • Operations, customer success, or partnerships exposure
  • Product or project-related work history
  • Startup or high-growth environment experience

What's on offer

  • £35,000 – £50,000 base salary depending on experience
  • Share options with meaningful upside
  • Hybrid working model
  • Flexible holiday arrangements
  • Company pension scheme
  • Direct exposure to senior leadership
  • Broad cross-functional career development
  • The chance to join a genuinely innovative company at an early stage

Why this role?

For someone ambitious, commercially minded, and eager to build — this role offers genuine learning breadth, direct senior exposure, and real long-term progression inside a company at an exciting stage of growth. Your contribution will matter here.

Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.

Operations Executive employer: Via Match Limited

Join a fast-growing UK life insurer that champions innovation and technology, offering an entrepreneurial work culture where your contributions directly influence the company's trajectory. With a focus on employee growth, you'll enjoy hands-on exposure to senior leadership, flexible working arrangements, and opportunities for career advancement in a dynamic environment. This is a place where motivated individuals can thrive and make a meaningful impact from day one.

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Contact Details:

Via Match Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Executive

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!

Tip Number 3

Prepare for the interview by practising common questions and scenarios related to operations and customer experience. Think about how you can demonstrate your analytical skills and hands-on attitude through real-life examples.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Operations Executive

Strong Communication Skills
Organisational Skills
Analytical Skills
Problem-Solving Skills
Customer Experience Management
Project Management
Relationship Management

Some tips for your application 🫡

Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company.

Tailor Your Application:Make sure to customise your application to highlight your skills and experiences that align with the Operations Executive role. We love seeing how your background fits into our innovative environment!

Showcase Your Curiosity:We’re looking for someone who’s naturally curious and eager to learn. Use your application to demonstrate your analytical mindset and any relevant experiences that showcase your problem-solving skills.

Apply Through Our Website:Don’t forget to apply through our website! This ensures your application gets to us directly, and you’ll be invited to create your profile on the Via platform, keeping things smooth and straightforward.

How to prepare for a job interview at Via Match Limited

Know Your Stuff

Before the interview, dive deep into the company’s mission and values. Understand how they’re redefining life insurance and what their tech-driven approach looks like. This will not only impress your interviewers but also help you articulate how your skills align with their goals.

Show Off Your Curiosity

This role is all about being naturally curious and eager to learn. Prepare some thoughtful questions about their operations, partnerships, or customer experience strategies. This shows you’re not just interested in the job, but genuinely invested in the company’s growth.

Highlight Your Problem-Solving Skills

Be ready to discuss specific examples where you’ve tackled challenges or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you can contribute to operational improvements.

Embrace the Tech Angle

Since the company is keen on using AI and modern tools, be prepared to talk about your experience with technology in your past roles. Share any relevant projects where you’ve deployed tech solutions to enhance productivity or customer experience.