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- Tasks: Support business-critical systems and help users troubleshoot issues.
- Company: Join a well-established and growing organisation with a collaborative IT team.
- Benefits: Competitive salary, bonus scheme, private pension, and gym membership discounts.
- Other info: Enjoy 25 days’ holiday and opportunities for career growth.
- Why this job: Gain hands-on experience and build deep system knowledge in a supportive environment.
- Qualifications: 2-3 years’ experience in Application Support or IT Support roles.
The predicted salary is between 30000 - 35000 £ per year.
Via is confidentially supporting a well-established and growing organisation in the search for an Application Support Analyst to join their IT team.
This is a fantastic opportunity for someone with 2–3 years’ experience to step into a hands-on role supporting business-critical systems, gaining exposure across a wide technology landscape while building deep system knowledge.
You’ll be the go-to person for application and systems support, helping users troubleshoot issues, improve system usage, and ensure smooth day-to-day operations.
Responsibilities include:
- Continuously identifying opportunities to improve service and performance
Requirements:
- 2–3 years’ experience in an Application Support / IT Support role
Benefits include:
- Bonus scheme
- Private pension
- 25 days’ holiday
- Cycle to work scheme
- Share save scheme
- Gym membership discounts
If you’re looking to build your career in application support within a collaborative and supportive environment, we’d love to hear from you.
Locations
Temporary Technical Support Technician in Addlestone, Surrey employer: Via Match Limited
Contact Detail:
Via Match Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Technical Support Technician in Addlestone, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common technical support questions and practice your responses. We want you to feel confident when discussing your experience and how you can help improve system usage.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled issues in previous roles. This will demonstrate your ability to troubleshoot effectively and support users.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Temporary Technical Support Technician in Addlestone, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Temporary Technical Support Technician. Highlight your relevant experience and skills that match the job description, especially your 2-3 years in application support or IT support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences where you've helped users troubleshoot issues or improved system usage.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Give examples of how you've identified opportunities to improve service and performance in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Via Match Limited
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description. Familiarise yourself with common application support tools and troubleshooting techniques. This will help you answer technical questions confidently.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully resolved issues or improved system performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, the systems you'll be supporting, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Personable
Remember, interviews are as much about personality as they are about skills. Be friendly, approachable, and show enthusiasm for the role. A positive attitude can make a lasting impression on the interviewers.