At a Glance
- Tasks: Lead and coach a dynamic telesales team to smash targets and improve sales techniques.
- Company: Join a growing sales-led business in the heart of London Victoria.
- Benefits: Competitive salary, bonuses, health insurance, and generous holiday allowance.
- Other info: Enjoy a vibrant work culture with opportunities for career progression.
- Why this job: Be a hands-on leader and shape the future of your own sales team.
- Qualifications: Experience in outbound telesales and team leadership is essential.
The predicted salary is between 35000 - 45000 £ per year.
After clicking Apply, you'll be invited to create a profile on the Via website to complete your application.
This doesn't guarantee you'll be matched to this specific role - Via reviews every application (AI first, then a human checks the fit) and shortlists the right candidates.
Your profile also stays active for other relevant roles on the platform, and stays anonymous until you match.
It takes just a few minutes.
- Working arrangement: On-site, 5 days per week
- Full-time | Permanent
- About the opportunity
- Via is partnering with a growing sales-led business to recruit a
Telesales Team Leader for its London Victoria office.
This is a hands-on leadership role for someone who has managed and developed teams of outbound telesales or telephone-based sales reps .
The key experience we're looking for is outbound calling .
You'll be responsible for coaching sales reps on their calls, improving their approach to prospecting and objection handling, monitoring performance and helping the team consistently achieve revenue and activity targets.
This isn't a purely managerial position. You'll operate as a player-coach , leading from the front while maintaining your own sales activity and demonstrating strong outbound selling techniques.
Candidates from telesales, outbound call centres, contact centres, inside sales and telephone-based business development teams are particularly encouraged to apply.
- What you'll be doing
- Lead and manage a team of outbound sales representatives
- Coach reps on cold calling, outbound prospecting and telephone sales
- Listen to calls and provide practical, individual feedback
- Run regular 1:1s, call coaching sessions and performance reviews
- Train reps on opening calls, discovery, objection handling and closing
- Develop junior salespeople into confident outbound sellers
- Monitor call activity, conversion rates, pipeline and revenue
- Set clear KPIs and hold the team accountable for performance
- Identify underperformance and put coaching plans in place
- Recruit, interview and onboard new sales representatives
- Deliver structured sales training for new starters
- Maintain high standards around attendance, activity and productivity
- Manage your own outbound sales pipeline and personal targets
- Demonstrate effective cold-calling techniques to the team
- Work with senior leadership to improve outbound sales processes
- Build relationships with high-value customers and decision-makers
What we're looking for
Outbound telesales experience is essential for this role.
You'll need
- Previous experience leading or managing a telesales, outbound call centre, contact centre or telephone-based sales team
- At least 1 year of sales leadership or team leader experience
- At least 3 years of sales experience overall
- Strong hands-on experience with cold calling and outbound telephone sales
- Experience coaching sales reps specifically on outbound calls
- Confidence listening to calls and giving constructive feedback
- Experience training and developing salespeople
- A track record of working to sales, revenue and activity KPIs
- Experience managing individual and team performance
- A player-coach mentality and willingness to sell alongside your team
- Strong objection-handling and closing skills
- Confidence dealing with underperformance
- A resilient, energetic and target-driven approach
- Ability to work from the
- London Victoria office 5 days per week
Your industry background is less important than your sales environment. We're particularly interested in people from high-volume outbound telesales, call centre sales, contact centre sales, inside sales, lead generation and telephone-based business development teams .
Candidates whose experience is primarily inbound customer service or non-sales contact centre management are unlikely to be suitable.
Why apply?
- Hands-on sales leadership with clear progression opportunities
- Opportunity to recruit, train and build your own team
- 23 days' holiday plus bank holidays, rising to 26
- Christmas office closure
- BUPA private health and dental insurance
- Pension and life assurance
- £50 per person towards monthly team socials
- Perkbox membership after probation
- Travelcard loan
- Cycle to Work Scheme
- Refer-a-friend bonus of up to £500
- Long-service rewards
- One-month paid sabbatical after 10 years
- If you're currently a
Telesales Team Leader, Outbound Sales Team Leader, Call Centre Sales Manager or Contact Centre Sales Manager and you're used to coaching reps to improve their outbound calls and sales performance, we'd like to hear from you.
- Seniority Level
- Mid-Senior level
- Industry
- Hospitality
- Events Services
- Employment Type
- Full-time
Skills
- Sales Leadership
- Coaching
- Sales
- Interest Rates
- Monitoring Performance
- Deal Closure
- Contact Centers
- Starters
- Leadership
- Structured
Telesales Team Leader in London employer: VIA MATCH LIMITED Careers
Via is an exceptional employer, offering a dynamic and fast-paced work environment in the heart of London. With a strong focus on employee growth, you will have the opportunity to engage directly with senior leadership while enhancing your skills in FP&A and commercial finance. The hybrid working model, competitive salary, and generous pension contribution further underscore our commitment to fostering a supportive and rewarding workplace for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Team Leader in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Team Leader at VIA MATCH LIMITED Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including VIA MATCH LIMITED Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Team Leader in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for VIA MATCH LIMITED Careers:When writing your cover letter, make sure to tailor your message specifically for VIA MATCH LIMITED Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at VIA MATCH LIMITED Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show VIA MATCH LIMITED Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show VIA MATCH LIMITED Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with VIA MATCH LIMITED Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
