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Salary: £45,000–£50,000 + commission
Location: Bedfordshire, MK45
Working arrangement: Hybrid – minimum 3 days per week in the office
Start date: ASAP
Full-time | Permanent
About the opportunity
Via is partnering with an established healthcare recruitment business to recruit a Regional Manager to lead a busy recruitment delivery and bookings team.
This is a hands-on leadership role for someone with healthcare recruitment experience who knows how to drive performance in a fast-paced temporary staffing environment.
You'll lead, coach and motivate a team responsible for placing healthcare professionals into shifts and assignments, ensuring strong fill rates, excellent client service and full compliance.
Alongside day-to-day team leadership, you'll build relationships with healthcare clients and candidates, monitor commercial performance and identify opportunities to improve processes and grow the business.
What you'll be doing
- Lead, coach and motivate a healthcare recruitment bookings and delivery team
- Set clear expectations, targets and KPIs and hold the team accountable for performance
- Drive bookings, placements, shift coverage and overall commercial results
- Monitor team activity and identify opportunities to improve productivity and performance
- Oversee the end-to-end process from booking requirements through to confirmed placements
- Build strong relationships with healthcare clients and understand their staffing requirements
- Maintain strong candidate relationships to maximise availability and shift coverage
- Support the team with difficult bookings, client conversations and candidate issues
- Ensure healthcare professionals meet relevant compliance and credentialing requirements
- Maintain high standards of customer service across clients and candidates
- Analyse performance data and provide clear updates to senior management
- Identify opportunities to improve recruitment and operational processes
- Support client growth and identify opportunities to increase business within existing accounts
- Work collaboratively with other recruitment, compliance and operational teams
What we're looking for
Previous healthcare recruitment experience is essential for this position.
You'll ideally have:
- Around 3–4+ years' experience within healthcare recruitment or healthcare staffing
- Experience within temporary healthcare recruitment, bookings, delivery or staffing
- Previous experience leading, supervising or coaching recruiters, consultants or booking coordinators
- A strong understanding of healthcare recruitment compliance and credentialing
- Experience working in a target and KPI-driven recruitment environment
- Strong commercial awareness and the ability to drive team performance
- Experience managing client and candidate relationships
- Confidence handling challenging client, candidate and team situations
- Strong negotiation and problem-solving skills
- Excellent organisation and the ability to prioritise in a fast-moving environment
- Experience using recruitment/CRM systems and Microsoft Office
- A proactive, accountable and solutions-focused approach
- Ability to work from the Bedfordshire office at least three days per week
Candidates from healthcare recruitment agencies, nursing agencies, medical staffing businesses, temporary healthcare staffing or similar recruitment environments are particularly encouraged to apply.
Why apply?
- £45,000–£50,000 base salary
- Additional commission structure
- Hybrid working
- Clear leadership responsibility and ownership of team performance
- Opportunity to lead and develop a healthcare recruitment team
- Mix of people management, recruitment operations and commercial responsibility
- Work with established healthcare clients and candidate networks
- Opportunity to influence processes and identify areas for business growth
If you're an experienced healthcare recruitment professional ready to take ownership of a team and drive both operational and commercial performance, we'd like to hear from you.
Regional Manager in Bedford employer: VIA MATCH LIMITED Careers
Via is an exceptional employer, offering a dynamic and fast-paced work environment in the heart of London. With a strong focus on employee growth, you will have the opportunity to engage directly with senior leadership while enhancing your skills in FP&A and commercial finance. The hybrid working model, competitive salary, and generous pension contribution further underscore our commitment to fostering a supportive and rewarding workplace for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager in Bedford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
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Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like VIA MATCH LIMITED Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at VIA MATCH LIMITED Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at VIA MATCH LIMITED Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show VIA MATCH LIMITED Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at VIA MATCH LIMITED Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
