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- Tasks: Support the Construction Delivery team with admin tasks and customer queries.
- Company: Join Via East Midlands, making a real difference in local communities.
- Benefits: Enjoy competitive pay, hybrid working, discounts, and career growth.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be part of dynamic projects that enhance Nottinghamshire's infrastructure.
- Qualifications: Experience in admin or customer service, strong ICT skills required.
The predicted salary is between 12 - 15 £ per hour.
Via East Midlands are currently seeking a part time Technical Assistant to join our Construction Delivery team based out of our Bilsthorpe Depot. This role is part time at 25 hours per week for 6 months.
Who we are?
At Via East Midlands, the value and impact of our work has never been more significant, and we’re excited to share this journey with you! If you’re looking to make a real difference in your local communities while engaging in dynamic design and infrastructure projects, we might just be the perfect fit for you! As we continue to grow, we’re on the lookout for talented individuals in the Midlands. We believe diversity strengthens our team and enhances the impact we make in Nottinghamshire communities. We deliver essential infrastructure, from road maintenance and construction to street lighting and fleet management keeping Nottinghamshire’s highways safe, reliable, and built to last.
What you’ll do:
- Undertake administrative tasks on behalf of the Drainage and Road Markings Team to contribute to the delivery of the services.
- Respond to queries in person or over the phone from internal and external customers to provide timely information.
- Input and manage data in generic and Via specific IT systems on behalf of operational teams to support performance management.
- Control and monitor the use of specific resources by colleagues at the depots to ensure cost and quality control.
- Gather and process data from all areas of the business to meet H&S legislation, Environmental legislation and ISO requirements.
- Plan and prioritise work to meet operational deadlines to facilitate service delivery.
What we’re seeking:
- Knowledge gained through practical experience in an administrative or customer service environment.
- Strong ICT skills with experience of using applications including Microsoft Word and Excel, email and the internet.
- Experience of providing information to, and dealing with, internal and external customers in person or via email or over the phone.
- Proven ability to plan and prioritise workload and react to customer queries in a busy office environment.
- Flexibility to learn new skills and a look for continuous improvement of service delivery.
What can we offer?
- Competitive salary.
- Hybrid Working.
- Employee discounts and benefits.
- Additional leave.
- Free onsite parking.
- Career growth opportunities within the company.
Ready to join us and make a positive impact? Apply now!
Technical Assistant Via East Midlands employer: Via East Midlands
Contact Detail:
Via East Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant Via East Midlands
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Via East Midlands. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their values and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in making a difference in your community.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on how your skills and experiences align with the role of Technical Assistant. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Technical Assistant Via East Midlands
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Assistant role. Highlight your relevant experience in administration and customer service, and show us how your skills align with what we’re looking for!
Showcase Your ICT Skills: Since strong ICT skills are a must, don’t forget to mention your experience with Microsoft Word, Excel, and other applications. Give us examples of how you’ve used these tools effectively in past roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us see your strengths quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Via East Midlands
✨Know the Company Inside Out
Before your interview, take some time to research Via East Midlands. Understand their values, recent projects, and how they impact local communities. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your ICT Skills
Since strong ICT skills are crucial for this role, be prepared to discuss your experience with Microsoft Word, Excel, and other relevant applications. Consider bringing examples of how you've used these tools in previous roles to improve efficiency or solve problems.
✨Demonstrate Customer Service Experience
This position involves responding to queries from both internal and external customers. Think of specific instances where you've successfully handled customer inquiries or resolved issues. Highlight your communication skills and ability to remain calm under pressure.
✨Plan and Prioritise Like a Pro
The job requires effective planning and prioritisation. Be ready to discuss how you manage your workload, especially in busy environments. You could even share a time when you had to juggle multiple tasks and how you ensured everything was completed on time.