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- Tasks: Support the Construction Delivery team with admin tasks and customer queries.
- Company: Join Via East Midlands, making a real difference in local communities.
- Benefits: Enjoy competitive pay, hybrid working, discounts, and career growth.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be part of dynamic projects that enhance Nottinghamshire's infrastructure.
- Qualifications: Experience in admin or customer service, strong ICT skills required.
The predicted salary is between 12 - 15 £ per hour.
Via East Midlands are currently seeking a part time Technical Assistant to join our Construction Delivery team based out of our Bilsthorpe Depot. This role is part time at 25 hours per week for 6 months.
Who we are? At Via East Midlands, the value and impact of our work has never been more significant, and we’re excited to share this journey with you! If you’re looking to make a real difference in your local communities while engaging in dynamic design and infrastructure projects, we might just be the perfect fit for you! As we continue to grow, we’re on the lookout for talented individuals in the Midlands. We believe diversity strengthens our team and enhances the impact we make in Nottinghamshire communities. We deliver essential infrastructure, from road maintenance and construction to street lighting and fleet management keeping Nottinghamshire’s highways safe, reliable, and built to last.
What you’ll do:
- Undertake administrative tasks on behalf of the Drainage and Road Markings Team to contribute to the delivery of the services.
- Respond to queries in person or over the phone from internal and external customers to provide timely information.
- Input and manage data in generic and Via specific IT systems on behalf of operational teams to support performance management.
- Control and monitor the use of specific resources by colleagues at the depots to ensure cost and quality control.
- Gather and process data from all areas of the business to meet H&S legislation, Environmental legislation and ISO requirements.
- Plan and prioritise work to meet operational deadlines to facilitate service delivery.
What we’re seeking:
- Knowledge gained through practical experience in an administrative or customer service environment.
- Strong ICT skills with experience of using applications including Microsoft Word and Excel, email and the internet.
- Experience of providing information to, and dealing with, internal and external customers in person or via email or over the phone.
- Proven ability to plan and prioritise workload and react to customer queries in a busy office environment.
- Flexibility to learn new skills and a look for continuous improvement of service delivery.
What can we offer?
- Competitive salary.
- Hybrid Working.
- Employee discounts and benefits.
- Additional leave.
- Free onsite parking.
- Career growth opportunities within the company.
Ready to join us and make a positive impact? Apply now!
Technical Assistant Via East Midlands in London employer: Via East Midlands
Contact Detail:
Via East Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant Via East Midlands in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Via East Midlands. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their values and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in making a difference in Nottinghamshire communities.
✨Tip Number 3
Practice common interview questions and scenarios related to administrative tasks and customer service. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the essential infrastructure work we do.
We think you need these skills to ace Technical Assistant Via East Midlands in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Assistant role. Highlight your administrative experience and any relevant skills, especially in ICT and customer service. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Via East Midlands. Let us know what makes you the perfect fit!
Showcase Your Skills: Don’t forget to mention your strong ICT skills, especially with Microsoft Word and Excel. If you have experience managing data or responding to customer queries, make sure to highlight that too. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Via East Midlands
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Technical Assistant at Via East Midlands. Familiarise yourself with their projects and values, especially how they impact local communities. This will help you demonstrate your genuine interest in the role.
✨Show Off Your ICT Skills
Since strong ICT skills are crucial for this position, be prepared to discuss your experience with Microsoft Word, Excel, and other relevant applications. You might even want to bring examples of how you've used these tools effectively in past roles to showcase your capabilities.
✨Prepare for Customer Interaction Scenarios
Given that you'll be responding to queries from both internal and external customers, think of specific examples where you've successfully handled customer interactions. Practice articulating these experiences clearly, focusing on how you resolved issues and provided excellent service.
✨Demonstrate Your Flexibility and Willingness to Learn
Via East Midlands values continuous improvement, so be ready to discuss times when you've adapted to new challenges or learned new skills. Highlight your proactive approach to personal development and how it can benefit the team.