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- Tasks: Support the Construction Delivery team with admin tasks and customer queries.
- Company: Join Via East Midlands, making a real difference in local communities.
- Benefits: Enjoy hybrid working, competitive salary, discounts, and career growth.
- Other info: Flexible role with opportunities for continuous learning and improvement.
- Why this job: Be part of dynamic projects that enhance Nottinghamshire's infrastructure.
- Qualifications: Experience in admin or customer service, strong ICT skills required.
The predicted salary is between 12 - 15 £ per hour.
Via East Midlands are currently seeking a part time Technical Assistant to join our Construction Delivery team based out of our Bilsthorpe Depot. This role is part time at 25 hours per week for 6 months.
Who we are? At Via East Midlands, the value and impact of our work has never been more significant, and we’re excited to share this journey with you! If you’re looking to make a real difference in your local communities while engaging in dynamic design and infrastructure projects, we might just be the perfect fit for you! As we continue to grow, we’re on the lookout for talented individuals in the Midlands. We believe diversity strengthens our team and enhances the impact we make in Nottinghamshire communities. We deliver essential infrastructure, from road maintenance and construction to street lighting and fleet management keeping Nottinghamshire’s highways safe, reliable, and built to last.
What you’ll do:
- Undertake administrative tasks on behalf of the Drainage and Road Markings Team to contribute to the delivery of the services.
- Respond to queries in person or over the phone from internal and external customers to provide timely information.
- Input and manage data in generic and Via specific IT systems on behalf of operational teams to support performance management.
- Control and monitor the use of specific resources by colleagues at the depots to ensure cost and quality control.
- Gather and process data from all areas of the business to meet H&S legislation, Environmental legislation and ISO requirements.
- Plan and prioritise work to meet operational deadlines to facilitate service delivery.
What we’re seeking:
- Knowledge gained through practical experience in an administrative or customer service environment.
- Strong ICT skills with experience of using applications including Microsoft Word and Excel, email and the internet.
- Experience of providing information to, and dealing with, internal and external customers in person or via email or over the phone.
- Proven ability to plan and prioritise workload and react to customer queries in a busy office environment.
- Flexibility to learn new skills and a look for continuous improvement of service delivery.
What can we offer?
- Competitive salary.
- Hybrid Working.
- Employee discounts and benefits.
- Additional leave.
- Free onsite parking.
- Career growth opportunities within the company.
Ready to join us and make a positive impact? Apply now!
Technical Assistant in London employer: Via East Midlands
Contact Detail:
Via East Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Via East Midlands. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their values and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in making a difference in Nottinghamshire communities.
✨Tip Number 3
Practice common interview questions and scenarios related to administrative tasks and customer service. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the essential infrastructure work we do.
We think you need these skills to ace Technical Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Assistant role. Highlight your relevant experience in administration and customer service, and show us how your skills align with what we’re looking for!
Show Off Your ICT Skills: Since strong ICT skills are a must, don’t forget to mention your experience with Microsoft Word, Excel, and other applications. We want to see how tech-savvy you are, so give us examples of how you've used these tools effectively.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. This will help us understand your qualifications quickly and easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Via East Midlands
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Technical Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like managing data and responding to customer queries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your ICT Skills
Since strong ICT skills are crucial for this role, be prepared to discuss your experience with Microsoft Word, Excel, and other relevant applications. You might even want to bring examples of your work or projects that highlight your proficiency. This will show them you’re ready to hit the ground running.
✨Prepare for Customer Interaction Scenarios
Given that the role involves dealing with internal and external customers, think of examples from your past experiences where you successfully handled customer queries. Practising these scenarios can help you articulate your approach to problem-solving and communication during the interview.
✨Demonstrate Flexibility and Willingness to Learn
The company values continuous improvement, so be ready to discuss how you’ve adapted to new challenges in previous roles. Share instances where you’ve taken the initiative to learn new skills or improve processes, as this will resonate well with their focus on growth and development.