At a Glance
- Tasks: Engage with the homeless, providing support and wellbeing services.
- Company: Via, a compassionate organisation dedicated to health and wellbeing.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Join a dynamic team with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassionate individuals with strong communication skills and a desire to help.
The predicted salary is between 29000 - 30000 £ per year.
Job Reference: JOB0396 | Location: Greenwich | Salary: £29,998.00 - £33,935.00 per annum (incl. London Weighting) | Vacancy Type: Permanent/Full Time | Working Hours: 37.5 hours per week | Application Deadline: Monday, July 6, 2026
Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
What we’re looking for
This is an exciting opportunity to join a fast‑paced and growing organisation. We’re looking for a Navigator Practitioner for our VIA Greenwich Service who is a dynamic and driven individual committed to providing assertive outreach to service users and engaging the homeless population into wellbeing services and drug and alcohol treatment.
The role involves:
- Delivering satellite provisions within local services (e.g., GPs, probation, hostels).
- Carrying out assessments, risk management and developing person‑centred Recovery Care Plans predominantly with homeless service users.
- Providing harm reduction advice, well‑being education and support.
- Conducting street outreach to engage/re‑engage homeless individuals misusing substances.
You’ll help people rebuild their lives, reconnect with family and friends, and return to work or education. We’re looking for individuals with compassion, good communication skills, the ability to stay calm under pressure, a good listener, curiosity, and a desire to make a difference.
Contact
Our recruiting manager’s Deputy Service Manager, Kasia Cholujis, is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. You can reach Kasia at kasia.choluj@viaorg.uk
Navigation Practitioner in Greenwich employer: Via Community Ltd
At Via, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment in Greenwich. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, ensuring that every team member feels valued and empowered. Join us in making a meaningful impact on the lives of those we serve while enjoying the benefits of a collaborative culture that prioritises wellbeing and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Navigation Practitioner in Greenwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Via Community Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Via Community Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Via Community Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Via Community Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Navigation Practitioner in Greenwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Via Community Ltd:Before hitting send, make sure to tailor your application specifically to Via Community Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Via Community Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
