Senior DC Pensions Administrator

Join to apply for the Senior DC Pensions Administrator role at Via Benefits by WTW 2 weeks ago Be among the first 25 applicants Join to apply for the Senior DC Pensions Administrator role at Via Benefits by WTW Get AI-powered advice on this job and more exclusive features. 202500662 Redhill, England, United Kingdom Full time Closing on: May 10 2025 Add to favourites Favourite View favourites Description Are you a self-motivated professional who is eager and passionate to work in DC Pensions? We are hiring for Senior Pensions Administrators who would be based in one our office in Redhill. In this role, you will play a vital role in mentoring and checking the work of the Junior Pensions Administrators. As a leader in the marketplace, WTW offers an excellent opportunity for experienced pensions administrators. As a reward for your efforts we will offer you a competitive salary and benefits package along with potential progression opportunity, support and further training. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. The Role Working within an administration team, servicing both member and client queries in relation to DC pension schemes. In conjunction with the Team Leader, ensure that all service level agreements and performance standards are achieved. Deputise in the absence of the Team Leader. Be a senior point of reference on technical issues and non-standard cases. Check and challenge work performed by less experienced associates and make sure that the requested work has been undertaken. Train, support and mentor junior associates and hold regular feedback sessions. Assist in more complex/project work when required including complaints . Continuously seek to identify areas where the service to clients /members could be improved and communicate findings to Team Leader. Ensure that targets and deadlines are met. Qualifications The Requirements Experience of administrating occupational pension schemes especially DC pension schemes Experience of coaching and supporting less experienced associates. Excellent interpersonal skills to include good written and verbal communication. Good time management skills and the ability to organise and prioritise own workload. Able to work to a high level of accuracy. Customer and quality focused. Computer literate. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity Equal Opportunity Employer Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at Via Benefits by WTW by 2x Sign in to set job alerts for “Senior Pension Administrator” roles. 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