Customer Services Support - Engineer

Customer Services Support - Engineer

Royston Full-Time 30000 - 42000 £ / year (est.) No home office possible
V

At a Glance

  • Tasks: Support clients by maintaining and troubleshooting Vibration Test Equipment across the UK and internationally.
  • Company: Join a growing company specialising in innovative vibration testing solutions.
  • Benefits: Enjoy competitive salary, travel opportunities, full training, and health support.
  • Why this job: Perfect for hands-on engineers who love travel and tackling technical challenges.
  • Qualifications: NVQ Level 2/BTEC in engineering; HNC and vibration testing knowledge are a plus.
  • Other info: Flexibility for out-of-hours work and a valid passport required.

The predicted salary is between 30000 - 42000 £ per year.

We are seeking a Field Service Engineer with a strong electrical/electronic and mechanical background to support our client’s specialist operations in Vibration Test Equipment Systems. This role requires travel across the UK and internationally and flexibility for occasional out-of-hours work.

  • Perform scheduled maintenance and repairs at customer sites.
  • Install, service, and troubleshoot Vibration Test Equipment.
  • Respond quickly to service requests, sometimes at short notice.
  • Work closely with other engineers to complete projects on time.

Qualifications:

  • NVQ Level 2/BTEC in electrical or mechanical engineering (or equivalent).
  • HNC qualification and knowledge of vibration testing are an advantage.
  • Previous experience in industrial equipment maintenance.
  • Strong knowledge of mechanical fitting and electrical systems.
  • Willing to work flexible hours and travel internationally.
  • Valid passport and UK driving licence required.

Benefits:

  • Competitive salary.
  • Travel opportunities.
  • Full training and ongoing development.
  • Pension scheme.
  • Health and wellness support.

This is a great opportunity for a motivated engineer who enjoys hands-on technical work and international travel. Apply now to join a growing company in a specialist field.

Customer Services Support - Engineer employer: VHR Global Technical Recruitment

Join a dynamic and innovative company that values its employees and fosters a collaborative work culture. As a Field Service Engineer, you will benefit from competitive salaries, extensive training, and opportunities for international travel, all while working alongside skilled professionals in a specialist field. With a strong focus on employee growth and well-being, this role offers a rewarding career path for those passionate about hands-on technical work.
V

Contact Detail:

VHR Global Technical Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Support - Engineer

✨Tip Number 1

Familiarise yourself with Vibration Test Equipment Systems. Understanding the specific technologies and methodologies used in this field will not only boost your confidence but also impress us during any discussions.

✨Tip Number 2

Highlight your flexibility and willingness to travel. Since this role involves international travel and out-of-hours work, showcasing your adaptability and eagerness to take on these challenges will make you stand out.

✨Tip Number 3

Network with professionals in the engineering field. Engaging with others who have experience in vibration testing or field service engineering can provide valuable insights and potentially lead to referrals.

✨Tip Number 4

Prepare for hands-on technical assessments. Given the practical nature of this role, being ready to demonstrate your skills in electrical and mechanical systems during interviews will be crucial.

We think you need these skills to ace Customer Services Support - Engineer

Electrical Engineering
Mechanical Engineering
Vibration Testing Knowledge
Field Service Experience
Troubleshooting Skills
Scheduled Maintenance
Customer Service Skills
Project Collaboration
Flexibility for Travel
Time Management
Problem-Solving Skills
Technical Aptitude
NVQ Level 2/BTEC Certification
HNC Qualification
Valid UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your electrical/electronic and mechanical background. Include specific experiences related to Vibration Test Equipment and any relevant qualifications like NVQ Level 2 or HNC.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and mention your willingness to travel and work flexible hours. Highlight any previous experience in industrial equipment maintenance and your ability to respond quickly to service requests.

Showcase Relevant Skills: Emphasise your knowledge of mechanical fitting and electrical systems in both your CV and cover letter. Provide examples of how you've successfully completed similar projects or troubleshooting tasks in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.

How to prepare for a job interview at VHR Global Technical Recruitment

✨Showcase Your Technical Skills

Make sure to highlight your electrical and mechanical background during the interview. Be prepared to discuss specific projects or experiences where you successfully installed, serviced, or troubleshot equipment, particularly in vibration testing.

✨Demonstrate Flexibility and Adaptability

Since the role requires travel and occasional out-of-hours work, emphasise your willingness to adapt to changing schedules. Share examples of how you've managed unexpected situations or tight deadlines in previous roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Prepare to discuss how you would respond to service requests at short notice or how you would handle a malfunctioning piece of equipment in the field.

✨Research the Company and Its Operations

Familiarise yourself with the company's products and services, especially their vibration test equipment systems. Understanding their operations will help you ask insightful questions and demonstrate your genuine interest in the role.

Customer Services Support - Engineer
VHR Global Technical Recruitment
V
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>