Sales/Warehouse Administrator

Title: Sales/Warehouse Administrator Salary: £26,436.80 per annum Working hours: Monday – Thursday 8:00am – 5:00pm and Friday 8:00am – 2:00pm Location: Enderby, Leicestershire VH Talent is delighted to be working in partnership with our client, a world leader in design, development and manufacturer of specialist equipment. Our truly unique client is seeking an enthusiastic, customer focused, Sales/Warehouse Administrator to join their friendly and dynamic team. If you’re an experienced Administrator, who has excellent IT skills (especially in Excel) and you’re seeking a rewarding role with a company that invest in its employees and works collaboratively to ensure the highest customer satisfaction, we’d love to hear from you! The Sales/Warehouse Administrator Role: * Primary contact for our client’s customers. Answering all enquiries efficiently, providing a proactive and bespoke service to ensure best customer satisfaction.This could be via email, phone, and online chat * Product knowledge and supporting customer sales queries * Complete all relevant sales administration in order to process orders and ensure correct information is gathered and recorded * Data entry, using Microsoft Excel to keep records up to date and accurate, along with CRM data input * Copy, file and maintain paper or electronic documents and records * Taking card payments over the phone * Support internal production team where / when required * Liaise with and support other departments as the business requires * Stock control and stock ordering. Picking and packing and processing outgoing post * Occasionally support with arranging deliveries and installations of products if needed You’ll Need: * Proficient in Microsoft packages is essential, Excel, Word and Outlook * Previous experience of working in an administrative appointment within a manufacturing setting * Ability to build good rapport with customers and suppliers, as well as internal colleagues. * Good customer service skills and comfortable with answering incoming calls * Ability to work under pressure and still provide a high standard of service * Experience of operating Sage 200 Systems would be advantageous, however not essential * Organised with attention to detail * Ability to diligently follow work procedures and practices * Good time management * A flexible working approach What’s in it for you: * Immediate start available * Permanent position * Forward thinking company * 22 days holiday (rising 2 days after 5 years of continuous service) plus bank holidays * MediCash Scheme * Cycle Scheme * Death in Service Scheme * Free car parking VH Talent, your Permanent and FTC Recruitment Partner