Onboard Guest Experience & Events Program Manager

Onboard Guest Experience & Events Program Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Organise amazing social events and activities for guests on luxury yachts.
  • Company: Join V.Ships Leisure, a leader in the leisure industry.
  • Benefits: Exciting work environment, competitive pay, and opportunities for creativity.
  • Other info: Dynamic role with opportunities to work with talented artists and performers.
  • Why this job: Be the voice of the ship and create unforgettable experiences for guests.
  • Qualifications: Experience in event management and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

V.Ships Leisure is looking for a Program Manager on behalf of Orient Express Sailing Yachts. The Program Manager is responsible for:

  • organizing social events and activities for Guests
  • managing the staff members and artists who deliver the events and activities
  • scheduling guest speakers and performers
  • analyzing passenger feedback to develop improvement strategies
  • managing the daily activities and publishing the daily program
  • being the “voice of the ship” for announcements onboard

Onboard Guest Experience & Events Program Manager employer: VGROUP

V.Ships Leisure offers a vibrant and dynamic work environment for the Onboard Guest Experience & Events Program Manager, where creativity and passion for hospitality come together. With a strong focus on employee development and a culture that values teamwork and innovation, you will have the opportunity to shape unforgettable experiences for guests while enjoying the unique advantage of working in the luxurious setting of Orient Express Sailing Yachts. Join us to be part of a dedicated team that prioritises excellence and fosters personal growth in an exciting maritime atmosphere.

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Contact Details:

VGROUP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Onboard Guest Experience & Events Program Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for guest experiences shine through. Share your ideas on how to enhance events and activities – it’ll make you memorable!

Tip Number 3

Be proactive! If you see an opportunity that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from the crowd.

Tip Number 4

Prepare for interviews by researching the company culture and recent events they’ve hosted. Bring your ideas to the table on how you can contribute to their guest experience. This will demonstrate your commitment and creativity!

We think you need these skills to ace Onboard Guest Experience & Events Program Manager

Event Management
Staff Management
Guest Relations
Feedback Analysis
Improvement Strategy Development
Communication Skills
Public Speaking

Some tips for your application 🫡

Show Your Passion for Guest Experience:When writing your application, let us see your enthusiasm for creating unforgettable experiences for guests. Share any relevant stories or examples that highlight your passion for event management and guest engagement.

Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the responsibilities of managing events and activities onboard.

Highlight Your Leadership Skills:As a Program Manager, you'll be leading staff and artists. Use your application to showcase your leadership experience and how you've successfully managed teams in the past. We love to see examples of how you’ve motivated others to deliver exceptional service.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at VGROUP

Know Your Audience

Before the interview, research V.Ships Leisure and Orient Express Sailing Yachts. Understand their values, mission, and the type of experiences they offer. This will help you tailor your answers to show how you can enhance their guest experience.

Showcase Your Event Management Skills

Prepare specific examples from your past experiences where you successfully organised events or activities. Highlight your ability to manage staff and coordinate with artists, as this is crucial for the role. Use metrics or feedback to demonstrate your impact.

Be Ready to Discuss Feedback Analysis

Since analysing passenger feedback is part of the job, come prepared with examples of how you've used feedback to improve events or services in the past. This shows that you can adapt and enhance the guest experience based on real insights.

Practice Your Communication Skills

As the 'voice of the ship', strong communication is key. Practice clear and engaging ways to present information. You might even want to prepare a mock announcement or two to showcase your style and confidence during the interview.