At a Glance
- Tasks: Support IT operations onboard Azamara Onward and assist with technical issues.
- Company: Join the vibrant team at Azamara Cruises, known for exceptional guest experiences.
- Benefits: Competitive salary, travel opportunities, and a chance to work in a dynamic environment.
- Other info: Opportunity for personal growth and to work in a culturally diverse team.
- Why this job: Be part of an exciting cruise adventure while enhancing your IT skills.
- Qualifications: Experience in technical support and knowledge of networking and operating systems.
The predicted salary is between 30000 - 40000 £ per year.
- We are seeking an experienced
- IT Assistant Officer ready to join cruise vessel AZAMARA ONWARD, embarkation
, contract 4 months +/-1.
- Position Summary
- The role of the Assistant IT Officer is responsible for assisting the IT Officer with supporting the day-to-day IT operations onboard.
This is accomplished via several activities
- End User and Guest Technical Support
- Daily systems maintenance routines
- Monitoring system performance
- Monitoring the incident support queues while resolving open incidents
- Special projects for new system deployments, upgrades and decommissioning
- The expectation of the role is to ensure that all IT systems are kept up to date with the latest in security patches, while operating at optimal performance levels, with little to no impact to the operations onboard.
- Reporting Structure
- The role of Assistant IT Officer reports to the onboard IT Officer
- Computer Knowledge
- Ability to apply the principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions.
- Working knowledge of networking, computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites.
- Ability to conduct basic network troubleshooting (in particular LAN), including knowledge of standard network cabling.
- Ability to work with Microsoft Office package, install various applications, install printers and scanners and other peripherals needed
- Safety Duties
- Participates in crew and passenger safety drills according to instructions.
- Must always comply with the Company’s safety and pollution prevention regulations and operating procedures.
- Leads by example by taking care of Health and Safety of self and others.
- Ensures that all work equipment, personal protective equipment, chemicals and safety devices are used correctly.
Education / Experience / Qualifications
- Minimum 6 months experience in a technical user assistance role such as a helpdesk or similar
- Comp TIA A+ and/or Comp TIA N+ certification preferred.
- Associate degree in computer science or related field from an accredited university or the international equivalent, or equivalent work-related experience
- Excellent problem solving and analytical skills.
- Demonstrates ability to perform successfully in an open environment where frequent and direct interaction and collaboration with guests and peers is ordinary.
- Excellent organizational and analytical skills
- Ship experience a plus, but not required.
- Language Requirements
Good English (verbal, written and technical).
English is the working and safety language on board.
This also includes the ability to give and receive instructions in verbal and written forms and to engage with guests and crew members effectively and efficiently.
Additional languages are considered beneficial.
Physical Demands and Working Conditions
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
All shipboard employees must be physically able to participate in emergency lifesaving procedures and drills.
Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats.
Ability to lift and/or move up to 50 pounds.
- Profile
- Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force.
- Punctual.
- Proactive approach to problem solving.
- Ability to be flexible, well organised, self-managed and motivated. Handle multiple demands, remain calm and effective under pressure, and resolve issues quickly.
- Well-groomed and neat appearance.
- Must possess a positive, guest service orientated attitude at all times.
- Ability to deliver a high standard of technical performance.
Status- Petty Officer. Salary- Refer to contract. Rotation- Refer to contract.
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IT Assistant Officer for Azamara Cruises in London employer: VGROUP
Marella Cruises is an exceptional employer, offering a dynamic work environment aboard our cruise vessels where safety and teamwork are paramount. We prioritise employee growth through continuous training and development opportunities, ensuring that our Engine Mechanics not only excel in their roles but also advance their careers. With a commitment to a supportive culture and the chance to explore diverse locations while working, Marella Cruises provides a truly rewarding experience for those passionate about maritime engineering.
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant Officer for Azamara Cruises in London
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We think you need these skills to ace IT Assistant Officer for Azamara Cruises in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at VGROUP, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at VGROUP can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
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How to prepare for a job interview at VGROUP
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at VGROUP. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
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Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at VGROUP.
